Product: Luminess Air Airbrush Makeup Clear all filters (123 of 123 reviews match)
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Luminess Air - Product wasn't as good as they said and very expensive

I thought I was getting a deal trying it for 30$. Then at 31 days they start shipping me more foundation. I called and explained the make up look horrible on me. It was so hard to understand your customer service person. All I finally got out of her was a Return number. She said they would email all the information which never happened. I swear I looked like a Cadaver. I doupt very much I'll get all my money back in 8 weeks, geeze. They sure took it out quickly. Don't belive the hype. Not worth it.
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Luminess Air Airbrush Makeup
Review #1561378 is a subjective opinion of poster.
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Luminess Air - Wrong color

I received the order Saturday and the make up is to orange
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Not as described/ advertised
Review #1556441 is a subjective opinion of poster.
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Luminess Air - Luminess

1.3
Details
I ordered off the commercial thinking it would be 29.99. That is the only payment mentioned in the commercial and on their site from what I could find, and I should NOT have to hunt for the price EVER. This was supposed to be a birthday present for me from my fiance and now I'm going to cancel it, they're taking his money with a load of *** scams. Definitely going to find out if this is even legal. They do not advertise the true cost, so legally don't they have to give you the product for the advertised price? That's what in-person retailers have to do.
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Luminess Air Airbrush Makeup
Review #1555204 is a subjective opinion of poster.
0 comments
1.0
Details
I actually love the air brush and the make up, it does take ten years off my face, and being 54 I like anything that will do that. That said however, their customer service SUCKS!!! and you would think after over a year of customer complaints about the bottles breaking...
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Author
Product
Luminess Air Airbrush Makeup
Pros
  • System and the make up
Reason of review
Poor customer service
Loss
$140
Preferred solution
Let the company propose a solution
Review #1549642 is a subjective opinion of poster.
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Luminess Air - JUST BY WATCHING THE COMMERICAL

1.0
Details
ONE THE COMMERCIAL CLAIMS ABOUT MAKEUP BRUSHES BEING INFEST WITH GERMS BUT DOES NOT SHOW HOW TO CLEAN IT AND THE WATER TEST YOU SEE THEM DROP THEIR BRAND IN THE WATER BUT NOT THE STORE BRAND BESIDES LIQUID IN ANY WATER WILL DISSOLVES THEY ALSO HAVE NOT AROUND FOR 25 YEARS OR EVERY WOMEN IN THE WORLD WOULD HAVE TRIED BY NOW AND WHAT IS TO SAY WE JUST GO BY AN AIRBRUSH BUY LIQUID SILK MAKEUP I AM SURE REVLON MAYBELLINE AND THE REST HAS IT I AM SURE I CAN GET THE SAME RESULTS
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Product
Luminess Air Airbrush Makeup
Reason of review
COMMERCIAL
Preferred solution
Full refund
Review #1546135 is a subjective opinion of poster.
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Luminess Air - Company will not refund my money

Ordered product 1/10/19, rec’d 1/16/19, product got in eyes, called and got RA#, shipped back to them in 1/16/19, Luminess rec’d machine and product back on 1/28/19 in their warehouse. On 2/25 I called and Phillip 4EZ said they would refund $28.94 to my credit card. Made 3 calls to Luminess on 3/25/19, Caroline, Gabby and Audrey. Each confirmed the return and that they were issuing a credit to my credit card. On 4/24/19 spoke with Freddy at Luminess got told Capital One was rejecting the refund and Capital One said they were not. I sent letters to Luminess Air and Little &Co. Chargeback Dept. and neither have responded to me. RA#12985724-013119.
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Author
Product
Luminess Air Airbrush Makeup
Cons
  • Deceptive business pr
  • Deceptive business practices
Reason of review
Return, Exchange or Cancellation Policy
Loss
$29
Preferred solution
Full refund
Review #1544272 is a subjective opinion of poster.
0 comments
1.0
Details
.On the strength of Luminess Air advertising on tv, and a google search on the company which says Quote: ":What is the full price of Luminess silk? The cost of Luminess Silk is $19.95 and the shipping is FREE!" GOOGLE I ordered their Silk Airbrush on 3/20/2019, (Wish I...
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Pricing issue
Loss
$102
Preferred solution
Full refund
Review #1541775 is a subjective opinion of poster.
0 comments
2.6
Details
This needs to be removed from airing on any sites!! It is a huge lie!!!!!! Customer care is the only good thing because they stopped the monthly billing for more makeup I was never going to use!! Over $200 for the airbrush system and beginning makeup, then they want...
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Not as described/ advertised
Review #1530693 is a subjective opinion of poster.
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Luminess Air - Why am I being charged

2.2
Details
I purchase the tool and the makeup ...One time $39. Why am I being charged again this month another $39 ? I am pissed... about to return the piece. I want my money back or I will contact my bank. This is Fraud ! I did not authorized the 2nd charge.
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Author
Product
Luminess Air Airbrush Makeup
Reason of review
Problems with payment
Review #1526661 is a subjective opinion of poster.

Luminess Air Products and Services Reviews

1 comment
I place my order on 3/26/2019 send it back on 4/1/2019 today is 4/27/2019 i still haven't received my refund and all they tell you about 30 day refund is not true it's all for the love of the consumers money THANK YOU FOR THE LESSON LUMINESS from J.NADOLNY AMSTERDAM...
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Anonymous
#1679821

I was told that I would not receive a discount even though when I began the free trial, I was assured if I returned the product I would get my money back. I see now why their ...

Author
Product
Luminess Air Airbrush Makeup
Cons
  • Frudulent return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$68
Preferred solution
Full refund
Review #1523133 is a subjective opinion of poster.