Luminess Air - Not a satified customer
I saw an ad on the internet and the site did not proceed as it should to order on my own, so I had to call to place my large order. I should have taken that as a sign. Ive not had success all my adult life finding perfect matching makeup, etc. So, I thought Id give...
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ID
#2220345 Review #2220345 is a subjective opinion of poster.
Product
Luminess Air Account
Loss
$600
Preferred solution
Full refund

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Verified Reviewer

Luminess Air - They wanted $180 for the airbrush

I called them to return the stuff and was told I had to pay $180 before I could get my refund Laurie kept talking and I ask for her Supt.and was told she could come talk. so I am calling the TV stations . Don't buy anything from them.
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ID
#1896845 Review #1896845 is a subjective opinion of poster.
Product
Luminess Air Account
Pros
  • Misleading commercials
  • Lied about the airbrush and the cost of it
Cons
  • False advertising
Loss
$80
Preferred solution
Full refund

Luminess Air - Do not use credit card.

Will not stop going into my account and charging for stuff i don't need or want.
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3 comments
Rebbeca
#1846901

Call your credit card company and tell them what has occurred with their customer service department. I have never had a credit card company that will not dispute this item and credit your account immediately for any charges occurred as a result of this scam!

Anonymous
#1851650
@Rebbeca

U HAVE 30 DAYS TO USE THE LUMINOUS AND THEN YOU must cancel .im not sure if you have to return or not its in terms of service where you got to scroll down n sign saying u read "terms of service" ALLLLL OF THOSE DAMN MAKE UP AND WRINKLE CREAM BS COMPANIES DO IT ,YOU HAVE TO READ CAREFUL .. I HOPE DISPUTING WRKS FOR YOU AND YOU CANBUT THAT FOR 148, ON AMAZON I GOT CAUGHT IN A COUPLE OF THOSE I EVEN RETURNED ON TIME AND THEY CHARGED ME Disputed n did get it removed but all of those try this free or for 19.95 have hitches ..WATCH THE WRINKLE CREAM ESP ..

Anonymous
#1864280
@Rebbeca

Like anything else you purchase, it is necessary to read everything about what you are agreeing to purchase before you do. I agree that the commercial is a bit misleading with the charge only being for a 'trial' period.

I have the air brush and it works just as shown on TV and the video's. The old saying of buyer beware means you !

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ID
#1808126 Review #1808126 is a subjective opinion of poster.
Product
Luminess Air Account
Preferred solution
Let the company propose a solution

Luminess Air - Canceling

I bought the special on TV. Only had it for a month. I like it, but then I looked at my bank account and they are charging me $64.94 for something. I contacted bank to block this payment and all other payments from them. I am not happy about this.
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ID
#1640007 Review #1640007 is a subjective opinion of poster.
Location
Ypsilanti, Michigan
Product
Luminess Air Account
Reason of review
Problems with payment
Preferred solution
cancel

Luminess Air - Very bad for me

My wife got one early this year. did not like it. I sent it back by doing everything they told me. this is aug. and I am still being charged for this. they ask for a tracking number that I do not have as this was mailed id june. They said they gave me a number to put on the package. So they know I send it. I have made two payments and have two more to go because they say they do not have it.
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ID
#1615539 Review #1615539 is a subjective opinion of poster.
Product
Luminess Air Account
Pros
  • It was great
Cons
  • That the full cost was not disclosed up front
Reason of review
Return, Exchange or Cancellation Policy
Loss
$108
Preferred solution
Full refund

Luminess Air - Terrible customer service

I returned the whole system and they said they never re eived it. I have to pay 124.00 to get them off my back. The PO was no help either. Buyer beware!!!!
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ID
#1549284 Review #1549284 is a subjective opinion of poster.
Product
Luminess Air Account

Luminess Air - Horrible

I have contacted them SEVERAL times to close my account. THEY REFUSE and still have raken more than 80 dollars out of my account. DO NOT BUY FROM THEM!
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ID
#1202107 Review #1202107 is a subjective opinion of poster.
Product
Luminess Air Account
Reason of review
Return, Exchange or Cancellation Policy