State: Georgia Product: Luminess Air Airbrush Makeup Clear all filters (2 of 133 reviews match)
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Tried it on when recieved it was very upset it looked caked on and gross false advertising. My coverup looks more natural and not like a doll face with a ton of cover up plus i was suppose to get a pro luminess machine and i got the regular one super expensive and...
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LuminessAir
Luminess Air Response
#1181403

Hi Jose,

We would like to apologize that you feel this way. As Airbrushing takes time to master and get the hang of, Luminess Air offers a 30 day in home trial to try.

After 1 use of Airbrushing, one will not always get the perfect look. It takes layering and light foundation coats to cover.

We also provide many how to videos, as well as 4 different finishes of foundation to choose from. The Pro System is the most popular Airbrush System and the speeds are determined by the on&off button.Please feel free to contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST, as a Beauty Consultant would love to assist you.

With Official Company Response
Review
#876977 Review #876977 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Reason of review
Not as described/ advertised
The ad on tv looked so good for 19.99 with shipping around 25.00 But when you get it inside the box states you will be billed 59.95 in six payments plus a makeup fee of 39.99 plus shipping will be billed to your account once a month for six months. So in other words...
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1 comment
LuminessAir
Luminess Air Response
#1146938

Hi There,

We would like to apologize for any misunderstanding there may have been regarding the Luminess 30 day in home trial. Here at Luminess Air, we do believe in full disclosure of all Terms and Conditions and would never place an order without Terms being agreed upon stating that you have read and understand.

The cost to try for 30 days is 19.95. Depending on upgrades added to the order, this may increase the cost to try, as well as increase the monthly payment from 5 to 6. There is also absolutely no obligation to receive the additional makeup, as it may be canceled at any time by contacting us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST and ordered as needed. We also do not have an Airbrush System over the cost of 399.99.

We are always here to answer any of your questions regarding the price, as well as cancelling the makeup club by simply giving us a call. Again, we do apologize for the misunderstanding.

With Official Company Response
Review
#831331 Review #831331 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Reason of review
Problems with payment

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

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