State: Connecticut Product: Luminess Air Airbrush Makeup System Free Trial Clear all filters (2 of 112 reviews match)
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My 80 year old mother-in-law ordered "a spray you put on your face so you don't need makeup" (her words), for $19.95 off of an infomercial. Three months later, she realizes Luminess has charged her over $400!! She never opened the airbrush and will never use it - she...
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7 comments
Anonymous
#1212930

There are policies in place for a reason, and I doubt they did it due to her age. Not to be mean, but if she isn't as sharp as she used to be, maybe she needs to be looked after more closely and have credit cards put in a safe place, have her review orders with someone before placing them, etc.

I know first hand. It's sad but unfortunately it happens.

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Review
#909929 Review #909929 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Misleading the price
  • Infomercial small print ie video enhanced
Reason of review
Order processing issue
Loss
$539
Preferred solution
Full refund
I was told that the charge was 19.95. But was charged over60.00. What the *** is that?
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1 comment
Anonymous
#1190034

Read the fine print you ***. It clearly says that your first payment is $19.99 and after 30 days you will be charged five monthly payments of $59.99

Review
#887218 Review #887218 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Problems with payment

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
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