State: California Product: Luminess Air Airbrush Makeup System Free Trial Clear all filters (3 of 112 reviews match)
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They charged me the initial charge as advertised then a couple of weeks later another $49.95. Then a month later $100 in one day in 3 separate charges. They won't allow you to cancel and return. They just keep offering auto ship for cheaper and longer frequency. The...
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1 comment
AwakePelican288
#1731162

File a dispute with your credit card company. Tell them (obviously) the truth, that these charges are fraudulent and the company is unresponsive to your complaints.

I would also go to the Better Business Bureau website and file a complaint there as well. From the looks of things here and on other sites, it'll be difficult to find someone who is happy with this company. I'm so tired of companies like this who get away with making false claims and charging us for things we don't want or know about. It used to be that advertisers couldn't make false claims.

There was a law in place called "False Advertising" that either ran its course or no one pays attention to any longer. It's too bad we can't count on laws to protect us any more like we used to.

Review
#1568263 Review #1568263 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

Luminess Air in Vallejo, California - Horrible hassle to return this product!!!!

This is the worst case of non-disclosure and poor customer service via return policy I have ever encountered! Never, ever do business with this company. They sell you want to club without full disclosure and obligate you to numerous shipments in perpetuity. Their product is difficult to use and to return it takes multiple phone calls jumping through hoops and way too much effort. They hope he will just give up. Save yourself the trouble and money and time and go with a different company and product.
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Review
#1440940 Review #1440940 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Reason of review
Return, Exchange or Cancellation Policy
With Official Company Response
I Feel the same way, How about a class action law suit?.They keep billing me on dates I dont have money in the bank and I keep getting overdraft fee's plus the $90 something payment I have already paid for for 3 months and they are putting me in debt!! Man I really...
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2 comments
Anonymous
#1183401

I agree, there are enough people out here getting charged by these scammers!

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Review
#878126 Review #878126 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Cons
  • Constant overdraft fees they are causing me and misleading price
  • Very
Reason of review
Problems with payment
Loss
$300
Preferred solution
Price reduction

Contact Luminess Air Customer Service

Mailing Address:
Luminess Direct LLC
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

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