Rating: 5 Stars Clear all filters (29 of 1832 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Luminess Air review: Cancel my orders

5.0
Details
No longer using the product
View full review
Review
#1536295 Review #1536295 is a subjective opinion of poster.

Luminess Air review: Wrong color sent

4.8
Details
I ordered light color for airbrush essential kit. I finally opened it today to you it and it left me dark. When i looked at bottom it says dark. My invoice # is 14622354
View full review
Review
#1324713 Review #1324713 is a subjective opinion of poster.
Service
Luminess Air Shipping Service
Reason of review
Not as described/ advertised
5.0
Details
I have read all the reviews about Luminess Air. The product has a lot of downfalls. The product needs to be investigated further before selling to the public. I was interested, but, now I wont be purchasing this particular product. The product does not have ingredients...
View full review
Review
#1230206 Review #1230206 is a subjective opinion of poster.
Cons
  • Product
  • Not risk free
Reason of review
Review of product
Preferred solution
Let the company propose a solution
Tags
  • luminessair rip off
5.0
Details
This really amazes me to see what people have to say about the company, clearly you guys dont't know how to read the fine print, and get upset when you are charged. Ever wonder why the company is still running? its because it does state when you place an order its a 30...
View full review
Review
#1215134 Review #1215134 is a subjective opinion of poster.
Reason of review
Good customer service

Luminess Air review: Luminess

4.5
Details
I bought it and loved it everyone noticed the difference but i did have to use twice to 3xs more of the product so if the price was lower then i would definitely be able continue purchasing
View full review
Review
#1054086 Review #1054086 is a subjective opinion of poster.
Reason of review
Pricing issue
4.7
Details
LOL...Wow! a whole 15 minutes... I have waited longer then that for a utility company's customer service to answer. I know, we would all like to think that CS reps are just sitting there waiting for our call, unfortunately they have other customers. There product is so...
View full review
8 comments
Anonymous
#1284260

Unfortunately you can read the fine print and you pay for the trial. The fine print says nothing about restocking fees or that you never see a return if you send it back.

Nor that you joined a club. And the payments . Well when they email the receipt they are more than was stated in the fine print. so retuning the product does not good..

They have you Credit card number and keep on going. You hear a new story and price every time they sent something. And there is not much of any way to stop them according to my bank short of cancelling my credit card which I need. It takes awhile to get a new one..

Also the bank informs me they have at times been able to push payments through after you turn down charges on you card proving to the bank you sent it back called them.. Oh the restocking fees are huge.. and right now after the info commercial scammed people they toss a sale and it is half what they charged. They are so far thing I owe 400.00 and I only have the basic kit I sent back?

They lie, cheat and ***. I have a receipt stating I paid the first trial price . It came off the web site. I got one in the email.

Surprise I owed much more than was stated in fine print. I returned not a dime back in months. And they sent a letter telling me when they would draw the 79.00 payment plus when they would send more makeup. They do not quit.

short of closing my bank account there seems to be no answer and my pay check is on auto deposit and most of my bills are auto draw..

so i'm glad your are happy.. it appears I am ripped off 480.00 worth so far.

View more comments
Review
#992469 Review #992469 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Pros
  • I small mistake was made on my order and they fix it right away
  • Great customer ser
  • It was g great
Reason of review
Good customer service
5.0
Details
I called Luminesse wanting the system. I got it via federal express in a timely manner. However I didn't open it for about a month. WHen I plugged it in it never turned on. I have not been able to use it. THen I start getting alerts on my phone about payments. Thinking...
View full review
1 comment
Anonymous
#1263794

Rena... this is a public site.

Literally thousands (or more) can see it. NEVER post your phone number on a public site!!

Even posting your full name isn't a good idea. The more information some scammer has, the easier it is for them to do something that could be harmful.

Review
#955450 Review #955450 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Reason of review
Pricing issue
5.0
Details
I love this company. I have been buying there products for over 4 years. I have never had any issues with them and they will have a life long member with me. I enjoy my airbrush system and would recommend this company to others.
View full review
3 comments
Anonymous
#1267048

Lol!!! How much did they pay you to post this?

View more comments
Review
#939476 Review #939476 is a subjective opinion of poster.
Product
Luminess Air Airbrush Makeup
Reason of review
Good quality
5.0
Details
Their customer service is horrible. Called twice before order shipped to inform them I was traveling and need my foundation before I left. Customer Service Rep told me my order had shipped and I would receive it before my travel date. 2 Days after my initial call...
View full review
4 comments
LuminessAir
Luminess Air Response
#1144614

Hi Gladys,

We would like to apologize for any inconvenience this may have caused you. Luminess Air does provide expedited shipping for customers in need of receiving their items in a certain amount of time.

We would have been more than happy to add a 2 day shipping to your order however, we were contacted the day the order had shipped and left our facility. The shipping method in which we use for regular ground shipping is Fed Ex Smartpost. With this method, the package is shipped through Fed Ex to your local post office and your post office delivers the package to you.

By contacting your local post office to hold the package instead of delivering, you will definitely have the package before you leave for out of town. If you have any questions or concerns, please feel free to contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST.

View more comments
With Official Company Response
Review
#826356 Review #826356 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery

Contact Luminess Air Customer Service

Website:
Mailing Address:
12802 Capricorn
Stafford, Texas 77477
United States
Phone:
(888) 793-7474
All Luminess Air Contacts

Luminess Air Products and Services Reviews

Compare Luminess Air to

Luminess Air
Luminess Air
1162 reviews
2.0
VS
Meaningful Beauty
Meaningful Beauty
1162 reviews
1.8
Compare Luminess Air vs Meaningful Beauty

Latest Question

Luminess Air Questions

Luminess Air - Makeup Review from Springfield, Ohio

5.0
Details
I love the system it's amazing it doesn't make me look like I cake on makeup I have really good skin because this system does not clog your pores like regular makeup
View full review
Review
#808107 Review #808107 is a subjective opinion of poster.
Product
Luminess Air Makeup
Reason of review
Good quality