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Over charge on order | Luminess Air review

Will someone be kind to call me at 647-285-6020 as I had spent an hour trying to explain what had happened only to have lost everything. Maureen Lee
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Review
#1762740 Review #1762740 is a subjective opinion of poster.
Cons
  • Very poor customer service
Tags
  • Www luminessair com

Dont do it | Luminess Air review

I sent mine back with all makeup. I put the # they gave me on every side of the box. Sent it back. Called with tracking #. But I must of put one number wrong. Post office wants exact time, person s name and line # to look it up. I have called luminess air so many times. But no help.
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Review
#1762389 Review #1762389 is a subjective opinion of poster.
Pros
  • Looks good
Cons
  • Wont help resolve issues
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Full refund

How to deal with permanent wrinkles when applying makeup? | Luminess Air review

The tutorials do not address the proper way to deal with permanent wrinkles (i.e. wrinkles at corner of eyes or wrinkles due to sagging skin.
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Review
#1758918 Review #1758918 is a subjective opinion of poster.

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Verified Reviewer

Do not use this company! | Luminess Air review

Ordered Luminessair and asked speciafically for ONE PAYMENT NOT SPREAD OUT PAYMENTS. TOLD THE MAN I WAS NOT WANTING NOR SIGNING UP FOR THE CLUB AND NOT TO SEND ANYTHING. He was very curt and ugly and obviously ignored all O said. I don't know how to cancel what I DID NOT ORDER! Sndy Sutter
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Review
#1749248 Review #1749248 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Cons
  • Total fraud
  • Fraudulent charges to my credit card
  • Not upfront with purchasing terms
Reason of review
Return, Exchange or Cancellation Policy
Loss
$39
Preferred solution
Full refund
Tags
  • Can t Cancel Automatic Shipments

Don't give your card info upfront get a prepaid card if interested. | Luminess Air review from Brighton, Massachusetts

I call ed and recorded them as he said $50.00 gift with a charge of 50.00 per ? Months I said no not interested. He kept talking to change my mind I kept repeating not interested it went on and on and on. I finally said sorry about your commission and I reminded I was recording him. I told him he was obnoxious and gave him the meaning as an unpleasant person and not good for a sales person. He finally gave up. How do you think I'm going to give up my financial info when you don't listen and say Goodbye. Never give you financial info up front to anyone.
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Review
#1739784 Review #1739784 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised
Preferred solution
No payment info

Don't patronize | Luminess Air review

I have ordered three Luminess Legend Systems in the past ten months, and absolute nightmare on their part Luminess Air I believe not Luminess Beauty they are two separate entities I am assuming. Reps are ghetto, and the company makes it hard to return items by not supplying return labels themselves. Also they are asking me to return a free gift which was a shaver that has been used in order to receive refund on this system, I have two others ordered this year. I have spoken to three very obstinate reps this past week.
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Review
#1730376 Review #1730376 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Cons
  • Customer service and defective product and return process
Reason of review
Return, Exchange or Cancellation Policy
Loss
$120
Preferred solution
Full refund
Called lumpiness you purchase an airbrush. Received the product but they keep on charging my account for almost $75 for makeup that I did not order. 2 months ago I called and let them know to cancel whatever was going on and still they charge my credit card today......
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5 comments
Yazmeen
#1799704

Wow

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Review
#1723531 Review #1723531 is a subjective opinion of poster.
Service
Luminess Air Membership
Pros
  • Unprofessional fraud
Cons
  • Misleading commercial about the makeup coverage
  • Received for additional products that i did not order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • Www luminessair com
I called to order the luminess product & your telephone person quoted me a total price of $187.91 because I request to pay everything in one payment instead of every 3 mo paying $39.95 for the 3 shipments. She said this amount would cover the unit & the makeup that...
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4 comments
Anonymous
#1787534

I did a review “not reputable to advertized aspect”; My issue is with billing. Not product itself...

BE AWARE!!! Though yoxu’ve cancelled (mine was Feb, billed again in April. Thought I was finally rid of Luminess air. Looking at my online banking, found a billng AGAIN in August!!!

No products, just BILLED.

BE AWARE!!! To monitor your method of payment.

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Review
#1722440 Review #1722440 is a subjective opinion of poster.
Service
Luminess Air Shipping Service
Reason of review
Not as described/ advertised
Tags
  • HUGE SCAM

Dont buy this product. Its a big rip off | Luminess Air review from Decatur, Alabama

Had no idea this deal cost so much. Its a total scam
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1 comment
Anonymous
#1794871

Absolutely ridiculous.

Review
#1721004 Review #1721004 is a subjective opinion of poster.

Contact Luminess Air Customer Service

Website:
Mailing Address:
12802 Capricorn
Stafford, Texas 77477
United States
All Luminess Air Contacts

Luminess Air Products and Services Reviews

Its ok it just requires more work, than i thought. I feel the coverage isnt great and you have to apply too many layers
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2 comments
Megumi
#1815249

Your right, the coverage.. is minimal.

If that. It actually feels like you're wearing a facial mask all day long. NOT comfortable. If you sweat, as I did at work it runs.

It gets blotchy. I looked horrible, I have red cheeks and to get enough of this product on it looks caky, so to sweat ... disaster. When I explained this to customer service, I get the scripted response and told I could return it BUT I would have to pay a restocking fee.

Of no less than $25. So I mustered through it, thinking I was applying it wrong. I watched numerous tutorials on the product, no one else on 'screen' looks blotchy or caky. Also, no one mentions what occurs if you sweat while wearing this product.

But this is the sales point and that's the only goal SALES. Not customer satisfaction. If that be the case, You and I wouldn't be here with our knickers in a twist cause we believed the empty words they peddled. Unfortunately, we all here on this site were trusting the wrong company to tell us the truth.

It's sad really. There are more scam artists on tv than actual artists.

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Review
#1720263 Review #1720263 is a subjective opinion of poster.
Service
Luminess Air Airbrush Makeup System Free Trial
Pros
  • Weightless
  • Fast delivery
Reason of review
Pricing issue
Preferred solution
Full refund