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Why am I being charged | Luminess Air review

I don't understand why u charged my card. Call me back and let me know
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Review
#1280362 Review #1280362 is a subjective opinion of poster.
Reason of review
Problems with payment
This is the second time I am writing. I sent your airbrush and makeup back several months ago. I don't want it and expect a refund. Today you charged my account for $39+ and I want you to refund that to me as you have no right to charge me for anything. I plan to...
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Review
#1280061 Review #1280061 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Cons
  • Very unhappy and frustrated
Reason of review
Poor customer service
Loss
$39
Preferred solution
Full refund
Tags
  • TOTAL SCAM
When I ordered this product it was supposed to be a trial offer of $19.95 + free S&H. They initially charged me $26.80 + $1.00 the very next day. About six weeks later I was charged $42.94, and another $36.72 a week after that. I have jumped through their hoops and...
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Review
#1279172 Review #1279172 is a subjective opinion of poster.
Service
Luminess Air Free Trial
Reason of review
Pricing issue
This company not only will not cancel my account with out making me return the *** machine they sent to me . they have the worst cutomer service ever.
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1 comment
Anonymous
#1503337

I agree with you 100% i am having this same issue with them and each time i do get a hold of customer service as soon as i say i want to return my macine they quickly tell me to hold and then transfer me to their messaging system i leave a message and no one ever gets back to me this company and their co.mercial need to be shut down for false advertising and worst customer service i have ever delt with they dont stand by their words they use like GREAT CUSTOMER SERVICE is what they say i believe this company is a fraud .

Review
#1279132 Review #1279132 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Maddening | Luminess Air review

I called several time to cancel and I keep getting charged! And then package end up in my mailbox and Inget charged duty!! I’ve sent one back and never recieved a refund!!
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Review
#1274122 Review #1274122 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Problems with payment

It’s a scam!!!!! | Luminess Air review

I received the product, sent it back after the first package... they repeatedly try to keep sending it. I don’t want anymore of their crap.
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Review
#1272948 Review #1272948 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Returned product but keep getting charged | Luminess Air review

I returned the product by my 30days. They have taken out money from my account for 3 months in a row and dont even have their stuff anymore. I am going to report to BBB and will get a lawyer if my money is not returned. I have all my tracking info. that shows it was receveived and by who. Called them and they said they would refund my money and that never happended and I am still getting charged. This is the worsy company ever.
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1 comment
Anonymous
#1493651

Forget the BBB. They are not The Commerce Police and will do nothing.

If unauthorized charges are being levied against your account, you're going to need to do more than simply to have ( QUOTE : " called them " ). Sorry, my supper is ready or I'd provide $150 worth of free legal advice and your problems would be solved.

Review
#1271963 Review #1271963 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Customer service is awful. Multiple hidden additional payments. That's called stealing. Totally unethical business practices. They should be ashamed taking advantage of people to make more money.
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1 comment
Anonymous
#1495654

That is why I got a prepaid card and put money on it. Don't give them your credit card number or your bank number they can't take no more.

Then what you authorized.

I don't take too kindly when people rip me off either I've learned that lesson. Then dispute it through your bank they'll get it back

Review
#1271949 Review #1271949 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Poor customer service

Luminess Air is a scam

Returned product within 30 days. Would not honor money back guarantee because they could not find my return after 8 weeks! Charged my credit card anyway!
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Review
#1271735 Review #1271735 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Cancell | Luminess Air review

I like to cancell dont need anymore makeup
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Review
#1270214 Review #1270214 is a subjective opinion of poster.