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Luminess Air - Color is not right for my skin tone.

I tried all of the colors that came wth the kit except the darker one. I can see to he anthing to go my face that doesn’t have an orange tint. Also the effect on s ok but up cplose it looks tacky sticky
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ID
#1333926 Review #1333926 is a subjective opinion of poster.
I cancelled my order over two years ago. However, I continue to receive a "surprise " envelope every 3 months or so. I call back to cancel again... Guess what? Yep! Three surprise envelopes later and more $$ taken from my checking account. One causing an overdradt!...
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1 comment
Anonymous
#1546790

Your bank can refuse payment if you set it up just go to the bank and talk to someone and explain. If they don't help change band they are worthless if they won't protect your account from thieves.

Then the problem will be solved.

new bank means a new account unless you give them your account number they can't charge you anymore . I bet they will stop sending them:]

ID
#1333871 Review #1333871 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Return, Exchange or Cancellation Policy
This is a company with unethical business practices that a blatantly stealing customers money. I ordered the product in October 2017 and returned it within the same month, well within the advertised money back trial period. The next month, I see charges on my credit...
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ID
#1332734 Review #1332734 is a subjective opinion of poster.
Service
Luminess Air Free Trial
Reason of review
Problems with payment
i was told I was removed from the so called club that I didn't know I sighed up for. but now i'm being charged but not receiving any make-up. this has got to stop' you people suck. stop stop stop stop stop stop stop stop stop stop stop you suck ,rip off. rip off . your...
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ID
#1332072 Review #1332072 is a subjective opinion of poster.
Service
Luminess Air Shipping Service
Cons
  • Eveything
Reason of review
Problems with payment
Loss
$36
Preferred solution
Full refund
The FCC needs to require all companies with ads on TV to show during their commercials the TOTAL COST of the item they are selling. This company is so sneaky that most consumers I have read so far do not understand their ad showing TRIAL price. It is a trick and must...
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ID
#1332058 Review #1332058 is a subjective opinion of poster.
Product
Luminess Air Commercial
Reason of review
Not as described/ advertised

Luminess Air - Rip-off

Charging two payments totalling $94.66 each month for the last 3 months, mailing product I did not order and charging to my account. Can never get anyone on the phone or any phone calls returned. I've filled a complaint with the Better Business Bureau and looking for the best government agency to contact to file a complaint also.
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ID
#1329805 Review #1329805 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Problems with payment

Luminess Air - Horrible rip off

Horrible ripoff taking money without the terms instead of 19.00 was 49.00 every month
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ID
#1329371 Review #1329371 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Problems with payment
When I received the product, I was very disappointed; it did nothing what it advertised on TV. The coverage looked the same as a tube of foundation you buy at the grocery store. I tried it several times to see if it would work, and nothing was different. Did not cover...
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ID
#1326333 Review #1326333 is a subjective opinion of poster.
Service
Luminess Air Makeup Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$46
Preferred solution
Full refund

Luminess Air - Wrong color sent

I ordered light color for airbrush essential kit. I finally opened it today to you it and it left me dark. When i looked at bottom it says dark. My invoice # is 14622354
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ID
#1324713 Review #1324713 is a subjective opinion of poster.
Service
Luminess Air Shipping Service
Reason of review
Not as described/ advertised
I ordered the product in February 2018 and received it. Unfortunately the stylus was broken and so I was unable to use it. I called Luminess Air and they told me they would send me a new stylus but they never did. After 5 phone calls and getting nowhere I decided to...
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1 comment
Anonymous
#1561248

So glad that I read these reviews before I bought this product. Thank you everyone for posting these.

ID
#1324702 Review #1324702 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Luminess Air - Sent the wrong color again

Tired of over paying for makeup that is completely wrong for my skin tone. Why am I going to pay $73 for makeup that I can't use and don't know anyone who can . You can keep your trash make up and you will not receive any more money from me.
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ID
#1323792 Review #1323792 is a subjective opinion of poster.
Service
Luminess Air Shipping Service
Reason of review
Not as described/ advertised
Every month luminous air keeps taking money from my credit card,I've tried contacting them but they keep saying I don't have a account with them ,If I don't have a account with them then why do they keep taking money from me ??
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1 comment
Anonymous
#1541711

Call your credit card co and tell them to not allow this company to bill your card anymore. That's what I did, and no more has been billed.

Credit cards have protections against just this kind of stuff. If they won't? Then tell them to shut the card down and send a new one, or go to another cc company.

I have Capital one and they are WONDERFUL! Good luck!

ID
#1322540 Review #1322540 is a subjective opinion of poster.
Service
Luminess Air Membership
Reason of review
Problems with payment

Luminess Air - I am unsatisfied with your products. It did mot deliver the

When I used product I feel that ot made me look older.
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ID
#1322026 Review #1322026 is a subjective opinion of poster.

Luminess Air - Payments

Tried to contact. Keep charging my credit card. Commercial false and mis leading. Makeup is orange. Too late to send back. I want to stop more money coming off my card.
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ID
#1321893 Review #1321893 is a subjective opinion of poster.
Product
Luminess Air Makeup
Reason of review
Problems with payment
Mother ordered, returned, I called & canceled with the correct process RA. They canceled the first order and continue to charge each month after the order was canceled. They seem to take care of one issue at a time, the meantime you are out the money and time to clear...
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1 comment
Anonymous
#1532274

I returned my sale product Luminess Air today with RA and whole 9 yards. The phone service person got snippy when I didn't want any discount.

Just wanted to cancel. Sounded life some scam to me.

ID
#1319466 Review #1319466 is a subjective opinion of poster.
Service
Luminess Air Customer Care
Reason of review
Problems with payment