Reviews and Complaints
Update by user Feb 16, 2019
I loved the new Matte 4 foundation product I was sent. Which I was sent at no charge because I did not like the previous Silk foundation products! So why then was I told today that they do not exchange or refund an opened product?
Original review posted by user Feb 16, 2019I originally ordered Luminess and was...
- Lack of integrity and respect for their customers
- Customer service
- Bait and switch tactic
Luminess Air - CRUMMY
Luminess Air - Change order
Luminess Air - Liar and rip off
Luminess Air - I keep getting billed
Luminess Air - I was told one price when I ordered now they are saying it will cost an additional $53.00 + $53.00 more!!!
Luminess Air - Return
Luminess Air - TOTAL SCAM.
Luminess Air - SENDING UNAURTHORIZED PRODUCT
- Customer service or exchangereturn policy
- That the full cost was not prominently displayed and discussed
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