Lumina on 19th
Lumina on 19th Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lumina on 19th has a 5.0 star rating from 1 review with 100% positive distribution; customers note low price level and value customer service and the website, and recent recommendations call for friendlier, more knowledgeable staff.
Key Takeaways for Future Customers
- Check Lumina on 19th reviews for quick impressions of pricing and service.
- Expect emphasis on customer service and an accessible website for account needs.
Negative Feedback / Risk Areas
- Communication failures with emergency maintenance and delayed responses.
- Accessibility issues for wheelchair users when trying to reach staff in person.
- Refusal to provide corporate contact led to frustration in handling urgent repairs.
Positive Feedback
Customers report satisfaction overall, citing low prices and useful website features alongside generally positive customer service experiences.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lumina on 19th has a 5.0 star rating from 1 review with 100% positive distribution; customers note low price level and value customer service and the website, and recent recommendations call for friendlier, more knowledgeable staff.
Key Takeaways for Future Customers
- Check Lumina on 19th reviews for quick impressions of pricing and service.
- Expect emphasis on customer service and an accessible website for account needs.
Negative Feedback / Risk Areas
- Communication failures with emergency maintenance and delayed responses.
- Accessibility issues for wheelchair users when trying to reach staff in person.
- Refusal to provide corporate contact led to frustration in handling urgent repairs.
Positive Feedback
Customers report satisfaction overall, citing low prices and useful website features alongside generally positive customer service experiences.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Health and safety issues lack of concern from staff
- - Ceiling began dripping at 6:07 on Jan 2, 2026.
- - Maintenance request unanswered; staff refused ETA and corporate number; wheelchair access lacking.
Sent maintenance man to minimize damage while vendor is on the way.
I called numerous times throughout the night, leaving text messages and phone calls with no reply or acknowledgment at 11:35 AM. I finally had to go to staff, even though Im in a wheelchair and cant get in to their office because its not wheelchair friendly. All they said was they finally called somebody but we refused to give me an ETA.
I asked for corporate number. They refused to give me the number told me to look it up.
Preferred solution: I would like to see a my bathroom fixed B the apartments need to not only clean them, but sanitize my bathroom as they’re the reason for the delay in the additional damage
User's recommendation: Friendlier, more knowledgeable staff
Real Estate Expert Talks
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