Lumie
Lumie Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating from 2 reviews with 100% unfavorable distribution; consumers report dissatisfaction, concerns about product variety and exchange, refund and cancellation policy, and a high price level.
Key Takeaways for Future Customers
- Check Lumie reviews for delivery times and refund experiences before ordering.
- Expect possible prompts to join a membership or subscription when purchasing.
Negative Feedback / Risk Areas
- Lumie customer complaints cite billing surprises, difficulty obtaining refunds, and poor phone access.
- Reports of long waits for orders and unclear cancellation or exchange policies.
Positive Feedback
One reviewer praised fast, helpful email replies from real people for a technical question.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating from 2 reviews with 100% unfavorable distribution; consumers report dissatisfaction, concerns about product variety and exchange, refund and cancellation policy, and a high price level.
Key Takeaways for Future Customers
- Check Lumie reviews for delivery times and refund experiences before ordering.
- Expect possible prompts to join a membership or subscription when purchasing.
Negative Feedback / Risk Areas
- Lumie customer complaints cite billing surprises, difficulty obtaining refunds, and poor phone access.
- Reports of long waits for orders and unclear cancellation or exchange policies.
Positive Feedback
One reviewer praised fast, helpful email replies from real people for a technical question.
Turn one complaint into a collective action
Leytonstone, Waltham Forest
To order a light bulb
- - Had to stop the car to check emails.
- - Told to join £1 with a free week, then £35 per month.
- - I just want to order a daylight bulb with a screw.
Had to keep stopping the car to do emails back and forth. Then I was told I need to join something for £1.
Then I read it was free for a week, then £35 per month!!! I just want to order a daylight bulb with a small screw in because please, for the 3rd time, my number is 07760 16****, Karen.
Preferred solution: A light bulb!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't gotten my product yet and I've been waiting for a while. Can you please help me or just send me my money back? I'd really like to try your product. Thank you
- - Cannot reach customer service by phone or email.
- - I want help or a refund and to keep my order.
- - I've been waiting a long time.
Haven't been able to speak with anybody about my problem. I can't do it by email.
I can't do it by phone. I'd like some help or my money back. Thank you so can you please help me so I don't lose my order. I've been waiting a long time.
You have a good evening I don't know yet. I haven't been able to speak to anybody
Darlington, England
Communication
It was disconcerting not to be able to speak to anyone about a technical question but the email reply was fast and helpful and from real people. I was pleased with the service.
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