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Lumi Place

Lumi Place

lumi.place
What is your customer experience with Lumi Place?

Lumi Place Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lumi Place has a 2.0 star rating from 4 reviews; consumers report dissatisfaction, high price levels, and problems with refunds, exchanges, and cancellations.

Key Takeaways for Future Customers

  • Check Lumi Place reviews and confirm subscription and billing terms before purchase.
  • Expect difficulty reaching customer service and potential auto-ship or membership charges.

Negative Feedback / Risk Areas

  • Frequent Lumi Place customer complaints about billing errors, double charges, and unclear refund or cancellation policies.
  • Multiple reports of no phone support, delayed responses, and trouble cancelling subscriptions.

Positive Feedback

A few customers noted helpful representatives when contact was made, but positive experiences are limited.

View full overview ›

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Delora W Dga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tupelo, Mississippi

Question about order received

AI Highlights
  • - An unordered Lumni gummies package was received.
  • - One package was delivered instead of two from the first order and this package was more expensive.

I received one package of Lumni hair supplement gummies in the mail that I did not order.

Plus, only received one package where I received two in the first order.

This package was more expensive.

I paid only $10 more for two packages in the first order.

Is this a mistake? Should I look did another package mailed to my address?

Preferred solution: Did not request auto ship. Received only one package in the mail that I did not order. And this package was only $10 less than the two that I received in the first order. Should I look for another package?

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Elizabeth P Lva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Petersburg, Florida

Cancellation

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AI Highlights
  • - No one answered the phone when I called support.
  • - I filed a dispute with my credit card.
  • - Haven't used the service in 4 months and want the fee stopped.

Nobody answered the phone. I made a dispute with the credit card company.

I am so busy I haven't used this service in the 4 months I've paid for it. Stopping the fee for non-use, and if I don't get this resolved today - I don't want to pay for another month.

Loss:
$150
Pros:
  • Never used
Cons:
  • Never used

User's recommendation: Nobody answered the phone. I made a dispute with credit card company. I am so busy I haven’t used this service in the 4 months I’ve paid for it. Stopping the fee for non use, and if I don’t get this resolved today - I don’t want to pay for another month.make sure you have time to do this

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Kristine C Bqg
map-marker Pinehurst, North Carolina

I want to stop my subscription today.

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AI Highlights
  • - The recording said no one was available and spoke quickly; please unsubscribe from your company and prescription, and call me if you have questions.

When I called and the prompt asked if I wanted to speak to someone, my answer was yes. The recording stated that no one was available and went on to say it another way.

However, it was said so fast I could not write it down. I am a disabled veteran with the use of my arms. I would like to unsubscribe from your company. I misunderstood what your company does, and I don't have a need for it.

Please unsubscribe my prescription. Thank you, and best of luck to you for continuing success.

Please call me if you have any questions. Thank you.

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Resolved
Karalee Iyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Crowley, Texas

Resolved: Called the wrong company

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Good experience. The rep I spoke with was patient and helped me understand that your company was the wrong company to call.

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Patti D. H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Avoid this Ripoff Company

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AI Highlights
  • - FB ad led to $25 four-week plan; required add-on to proceed.
  • - Four email replies; no phone support; policy excludes personal/financial reasons.

I foolishly clicked on a FB ad and completed the questionnaire. So far, so good.

I added my personal information and opted to make the $25 purchase for four weeks. Once my credit card information was entered, I couldn't advance further into the site without buying an add-on package. Within minutes, I contacted customer service via email four times so far (they have no phone support), and received templated emails about helping me enjoy the app. I'm so angry, I could spit.

It's not a lot of money, but it is an absolute scam. Their return policy does not include "personal reasons, such as the product not meeting your expectations, and financial reasons, like unexpected charges from trial conversions or automatic renewals." Absolute crookery.

User's recommendation: It looks glamorous, but it's not. It's a hateful ripoff. Do not fall for it.

View full review
Anonymous
map-marker Los Angeles, California

Cancel cancel cancel cancel cancel cancel

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Updated by user Jul 07, 2025

I hate them.

Original review Jul 06, 2025

the company is unethical. And then they send me to your company that wants an additional $5. bad bad

User's recommendation: never

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Anonymous
map-marker New York, New York

I was charged twice. I wanna cancel altogether. I cannot use the app. It’s very difficult.

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AI Highlights
  • - No one has contacted me; I can't reach support.
  • - I want to cancel my subscription and was billed twice.
  • - I can't use the site and need to be contacted.

I havent been contacted by anybody I cant seem to get a person to speak to. I would like to speak to someone I wanna cancel my subscription.

I was billed twice. I cant use the website.

Im finding it very difficult to use. I want out please call me or contact me in someway.

View full review

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