Lumen Technologies
Lumen Technologies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lumen Technologies has 1.3 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "stop this", "report them to do not call registry", "Sue them", "dont buy it.", "Let the company know there concerns".
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lumen Technologies has 1.3 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "stop this", "report them to do not call registry", "Sue them", "dont buy it.", "Let the company know there concerns".
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
No phone lines working
I am trying to pay the phone bill since my office manager is gone and the phone is not working and can't get anyone to answer the phone to help me. i am just trying to give you some money, call me at 1-84*-***-**** Ted morris
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plano, Texas
Spam or ?
Called a number given to me for a VA call and an auto message said thank you for changing your long distance service. Got to be spam or some kind of mischievous reason.
User's recommendation: stop this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer+167******** this was my number and I want to purchased it again it's so nessesory for me p
I need to talk with an agent please bcz I want to buy an mobile number which is +167******** help me if you can please
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Minneapolis, Minnesota
Questions complaintthe Head Ect. is using my idenitity
v called dozens of times, emailed and now im filing a lawsuit!!!
Mr. STANSBERRY AND THIS GOVERNMENT IS IN FOR A REAL BIG SURPRISE!!!At AllNot
GOVERNMENT OFFICALS ARE FRAUDLANTLLY MAKING FAKE ACCOUNTS AND THIS EXCT. ALLOWS IT WITH HIS DEVELOPERS GOOGKE LLC, PHYTON AND THE MARTENZ TEAM!!!
OVER 300,000,000 FAKE ACCOUNTS CREATED AND IS CURRENLY BEING UDED TO FRAUD THE PUBLIC INVESTORS!!!it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPossible lawsuit
I get 30+ phone calls from level 3 communication every single day I'm being harassed by a company you own getting ahold of someone is impossible if I can't get In touch with someone soon I will file a lawsuit for harassment. Now I know it's a customer of level 3 communication but as that customer is not public I'll have to file the lawsuit against level 3 u til I can find out who my harraser is... aslo when I answer these numbers they just hang up on me without saying a word it's agervating it's tieing up my phone that I use constantly ive had calls vibrate my phone off my table and almost broke it I'm tired of getting calls from level 3 for absolutely no reason at all and the have no way to get ahold of them to remove me from the call list
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ask them to stop but they don't
when you block the number, they call back with another one. This number is 405-253-****. I am on the do not call registry so I reported them.
- Wont leave you alone
User's recommendation: report them to do not call registry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue phone numbers to diaper head scammers
They know they issue phone numbers to diaper head scammers and don't take any action when complaining. They even refuse to provide an email or phone number to report criminal activities with the numbers they issued.
Only way to fight these scammer supporters is calling local law enforcement and reporting them to the BBB.
They are owned by LUMEN nowadays...
- Supporter of criminal activities
Preferred solution: Apology
User's recommendation: Sue them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Baltimore, Michigan
CANNOT GET THROUGH TO ANYONE AT LUMEN REGARDING MY RETURNED PRODUCT.
I followed the instructions provided to return my product, there is absolutely zero ability to reach a human for return issues - and your employee gave me a wrong number when I called a THIRD TIME.
I am chasing my return for over a week, you have had it since OCT 4th in Lumen possession. I have just alerted American Express that this is fraud.
Tina Bandy, 35435 St.
Clair Drive, New Baltimore, MI 48047. 586.707.1182 is my ONLY phone number, apparently not on file, nor is my zip code which is actually hilarious.
I received it at my address, and returned it within one week.
If there is customer service at this company, can anyone please acknowledge the package I returned, as I am waiting for a refund. Thank you.
User's recommendation: dont buy it.
Poor to no service
You provide service to several internet companies and you have poor management. Youre loosing experienced craft employees every day.
Ive started in the business in the late 80s and served with dispatch to outside plant. Worked with management up 5 state VP Fred Fouse. Worked from USWest to Quest and still talk to techs in Lumin and Century Link . Also spent 6 years on rural town board .
Lumen needs a better plan and management.
It is managements job to give the support to the craft workers who keep the system working. It would definitely raise stock prices and customer confidence..
Thanks
Preferred solution: Deliver product or service ordered
User's recommendation: Get managers with experience from the bottom up
Collbran, Colorado
I wrote in because if presonal experience as a former employee I of USWest and quest. Wired in the field and office. . I was a combination technician and took care of Puc complaints. I the best for th
I hope management takes a look with a different perspective and values those who keep the plant working. Give them the training and tools they need to do so.
User's recommendation: Let the company know there concerns
Sacramento, California
Spam/Fraud/Unwanted calls
I continue to receive unwanted/fraud/spam calls associated with Level 3 Communications LLC even though I am on the National Do Not call List. These calls are dozens per week and at odd hours of the day (mostly outside of business hours).
I have requested multiple times to have my number blocked. It appears the company is enabling fraudsters and con artists.
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damn that sucks
So I hope this helps you understand what's actually going on here. Its not Level 3 communications calling you.
Its a scammer who is using what is called a phone spoofer. It allows them to appear as a company like Level 3 when they aren't its a super common practice and has nothing to do with the company themselves. So no they aren't enabling fraudsters and con artists.
A simple google search will confirm what I am talking about and I hope that helps in the future. Just block any numbers from them and try and ignore anything from these stupid scammers.
Not completely accurate. Level 3 Communications has had quite the history with the FTC regarding various matters, including complaints associated with the illegal telemarketing problems.
While it is true that Level 3 does not actually make the calls, but they provide basically a safe haven for illegal telemarketing operations by having the numbers registered and going to their network. This has been a problem for years and I am also a victim of their association with illegal overseas telemarketing scam centers. Attempts to get level 3 to stop catering to criminals has proved unsuccessful on the consumer level. Looking at their history online shows the constant problems that even the FTC could not always control.
Level 3 communications went under in 2017 and is now part of Lumen Technologies, but the illegal telemarketing operations - particularly out of Pakistan and the Philippines, still are very much active and Level 3 profits off of their number registration and network use. I am also on the federal do not call list but I received nearly 600 calls just in the past year alone. The majority the calling numbers are controlled by Level 3 and also Peerless Communications.
These are different than the spoofed caller ID numbers, which typically registered to spoofed numbers register to innocent people. Spoofed numbers are not typically hosted by companies like this as most spoofed numbers are actually assigned to real people and the carriers are responsible companies, usually cellular.