Tom D Vsj

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Update on WA state lawsuit and fine against Century Link (now Lumen)

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Updated by user Feb 08, 2024

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Original review Feb 06, 2024

Over 1000 customers had land lines disconnected during COVID. Attorney General lawsuit results in award of $ 707 for each instance.

My update came direct from WA state by virtue of several fraudulent actions by Century Link. ($825,000 total fine)

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User's recommendation: Lumen has felt the sting, My service seems better after 20 years

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