Lumen Learning Reviews
Lumen Learning Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lumen Learning has a 2.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution; a Washington state lawsuit tied to CenturyLink disconnections resulted in awards and fines.
Positive Feedback
Reviewers value location and note a low price level; one recent comment said, "Lumen has felt the sting, My service seems better after 20 years."
Negative Feedback / Risk Areas
- Recurring complaints about billing practices and poor customer service reflect common Lumen Learning customer complaints.
- Past service disruptions led to legal action and monetary awards, raising concerns about reliability and refunds.
Key Takeaways for Future Customers
- Check recent Lumen Learning reviews before subscribing and verify billing and refund policies.
- Consider tradeoffs of a low price against reported service reliability and customer service responsiveness for memberships or subscriptions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lumen Learning has a 2.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution; a Washington state lawsuit tied to CenturyLink disconnections resulted in awards and fines.
Positive Feedback
Reviewers value location and note a low price level; one recent comment said, "Lumen has felt the sting, My service seems better after 20 years."
Negative Feedback / Risk Areas
- Recurring complaints about billing practices and poor customer service reflect common Lumen Learning customer complaints.
- Past service disruptions led to legal action and monetary awards, raising concerns about reliability and refunds.
Key Takeaways for Future Customers
- Check recent Lumen Learning reviews before subscribing and verify billing and refund policies.
- Consider tradeoffs of a low price against reported service reliability and customer service responsiveness for memberships or subscriptions.
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Verified Reviewer
Update on WA state lawsuit and fine against Century Link (now Lumen)
- - Over 1,000 land lines were disconnected during COVID.
- - AG lawsuit pays $707 per instance; WA actions cite Century Link fraud and fine $825,000.
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Over 1000 customers had land lines disconnected during COVID. Attorney General lawsuit results in award of $ 707 for each instance.
My update came direct from WA state by virtue of several fraudulent actions by Century Link. ($825,000 total fine)
User's recommendation: Lumen has felt the sting, My service seems better after 20 years
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