Lumen Homes Canada
Lumen Homes Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lumen Homes Canada has 1.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Ottawa, Ontario
Refused to repair moulding on front door because I painted the door.
Replaced front and rear door and several windows. When the moulding on the front door started lifting I called them.
When service man came he said the warranty was no longer valid because I paint the door. What does paint and moulding have to do with the moulding separating. I paid a lot of money for new windows in my sunroom, plus a new front and back door with complete frame. I will not recommend this company to anyone.
I now have to have someone else repair the moulding on door at an additional cost to me.
I paid Lumen $8000.00 for their product and labour. I will also contact the BBB to file a complaint with this company.
- Did not honour warranty
Preferred solution: Deliver product or service ordered
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
We received terrible service and poor installation from Lumen Homes Ottawa. The Quality of workmanship from some of their crew is one-star.
Note that some crew are 4-star. However when it comes to fixing the errors and damage caused by the 1-star crew, we received very little help and they usually asked us to pay for it.