Refused to repair moulding on front door because I painted the door.

Lumen Homes Canada - Refused to repair moulding on front door because I painted the door.
Lumen Homes Canada - Refused to repair moulding on front door because I painted the door.
Lumen Homes Canada - Refused to repair moulding on front door because I painted the door.
Replaced front and rear door and several windows. When the moulding on the front door started lifting I called them. When service man came he said the warranty was no longer valid because I paint the door. What does paint and moulding have to do with the moulding separating. I paid a lot of money for new windows in my sunroom, plus a new front and back door with complete frame. I will not recommend this company to anyone. I now have to have someone else repair the moulding on door at an additional cost to me. I paid Lumen $8000.00 for their product and labour. I will also contact the BBB to file a complaint with this company.
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ID
#990505 Review #990505 is a subjective opinion of poster.
Location
Ottawa, Ontario
Service
Lumen Homes Canada Door Repair
Cons
  • Did not honour warranty
Reason of review
Warranty issue
Loss
$100
Preferred solution
Deliver product or service ordered

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