Jen H Dcb

Light not working and no one replied to any of my emails or texts.

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My ring light went out/ quit working last week. I searched in my email and my text messages and replied/ sent messages to both.

Along with tried to call. No reply, I wasnt able to have my weekly live as my light didnt work. I expected high end customer service considering this ring light costed 4 times the amount I have ever spent on a ring light. I was referred to this from a friend.

I would have normally never spent the amount I did on a ring light but after seeing the customer service on top of it I am very unhappy and I would never recommend this to anyone. And I have several friends and family in the business to need one.

View full review
  • Great light when it works
  • Does not work randomly

Preferred solution: Full refund

User's recommendation: No customer service.

1 comment

Un vendedor me cancelo la compra y necesito el dinero de vuelta

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