Manufacturer: Lumber Liquidators Category: Installation Clear all filters (2 of 2 reviews match)
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My usual flooring guy had an accident so I foolishly hired LL to install my flooring. The stairs are not what I ordered--I ordered risers & treads but they cut and pasted the laminate. I stopped them but they refused to listen. The stairs creak! The stairs hurt my toes coming downstairs. The stairs hurt my heels going up. I have been dealing with this for over four months. NOTHING has happened! I'm disgusted! Nails showing. Glue on white molding.
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Anonymous

Yakov Unfortunately I had the same experience you have. Terrible service!

1.7
I liked
  • Flooring if put on the floors not stairs
I didn't like
  • Laminate should never be cut and pasted on stairs
#991929
The contractor LL assigned to me subcontracted the job out to another contractor.The floors were supposed to get done in 2 days and I was to move into the apartment on the 3rd day. They got glue all over my kitchen floors were they were cutting the wood, so they were fired by the original contractor. It took the original contractor 11 days to complete the job because his people were working on other jobs. I had to move out of the place I was...
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Anonymous

Customer Care LL Response to install concerns
Very sorry to hear the project was not completed professionally and with delays. It's never appropriate for any assigned contractor to furth...

3.4
I didn't like
  • Contractor they suggested
#886131