Luma
Luma Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luma has a 2.0 star rating from 3 customer reviews and overall sentiment is negative, with repeated reports of missing orders, delayed delivery, and requests for refunds.
Key Takeaways for Future Customers
- Check Luma reviews for recurring delivery and fulfillment issues.
- Review billing and refund policies before ordering low-price items.
- Expect difficulty canceling subscriptions or auto-ship orders.
Negative Feedback / Risk Areas
- Customer complaints about never receiving paid items and slow refunds.
- Reports of unresponsive customer service and trouble with cancellations.
- Billing concerns and unexpected charges cited by reviewers.
Positive Feedback
Reviews mention the company's price level is low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Luma has a 2.0 star rating from 3 customer reviews and overall sentiment is negative, with repeated reports of missing orders, delayed delivery, and requests for refunds.
Key Takeaways for Future Customers
- Check Luma reviews for recurring delivery and fulfillment issues.
- Review billing and refund policies before ordering low-price items.
- Expect difficulty canceling subscriptions or auto-ship orders.
Negative Feedback / Risk Areas
- Customer complaints about never receiving paid items and slow refunds.
- Reports of unresponsive customer service and trouble with cancellations.
- Billing concerns and unexpected charges cited by reviewers.
Positive Feedback
Reviews mention the company's price level is low.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I paid for a human chocolate 16 inch wig item number 1256 never got it 2 months now waiting on my wig give me my damn purchases or my damn refund
I still didnt get my order. Deliver it exactly what I paid for or give me my refund Im done waiting on something 2 months ago o ordered
User's recommendation: No way y’all take money out account no damn purchase don’t order they are sloppy with delivery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
I paid for this item ever received it . Where is this item I paid for .
Still waiting for it or here is my receipt I paid for this item . I tried to call but you dont answer.
Traverse City, Michigan
Cancel subscription
Make cancellations easier. I just want to stop ordering.
Canceling is impossible.
I keep trying, and it's impossible to cancel. It's total ***
- Getting cancelled
Preferred solution: Cancellations of orders
User's recommendation: Can’t cancel
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