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Lukie Games

Lukie Games

www.lukiegames.com
What is your customer experience with Lukie Games?

Lukie Games Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Lukie Games has a 1.8 star rating based on 2 customer reviews and overall sentiment is mostly dissatisfied; this appears in Lukie Games reviews for prospective buyers.

Positive Feedback

Some orders eventually worked after exchanges and a correct remote was sent, showing occasional resolution when followed up.

Negative Feedback / Risk Areas

  • Frequent customer complaints about defective items and consoles arriving with functional issues like black-and-white output or save failures.
  • Reports of poor customer service, miscommunication, and disrespectful support interactions when discussing warranties and repairs.
  • Order and payment issues including missing confirmations, PayPal processing confusion, and reported refusal of refunds leading customers to cancel with their bank.

Key Takeaways for Future Customers

  • Expect to verify orders and document communications promptly and monitor Lukie Games customer service responsiveness.
  • Be prepared for potential returns or warranty disputes and insist on refunds if items are misrepresented.
  • Consider payment protections when using PayPal or a card and check seller ratings before purchasing to avoid post-sale issues.
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Media from reviews

Lukie Games - About the game I just ordered
Lukie Games - My order
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Show reviews that mention
deatil conversation rings lite expiration people tries sick miscommunication concerns
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Alessa Dmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sent the wrong remote for the game. Now the game works but the whole console is black and white and that's with everything.

AI Highlights
  • One wrong remote was sent with the Wii system.
  • The system is hooked up correctly; the correct remote fixes it, but all apps are black and white.

I had ordered the whole Wii game system, but one of the wrong remotes was sent with it. Okay, you sent the correct remote that got the game working, but now the problem is everything is only black and white—no colors for any app on the console.

Who wants to watch Netflix in black and white? And yes, I have it hooked up correctly, so now where do we go with this problem?

Preferred solution: For lukie company help me figure out how to fix my game.

View full review
Kanaya Xsr

Dissatisfaction and miscommunication. Also disrespectful people not helping or caring for their customers.

AI Highlights
  • -Robert was unhelpful in warranty talks.
  • -Xbox has 3 red rings of death.
  • -DS Lite glitched after 4 months.
  • -I will contact corporate for compensation.

They have been extremely unhelpful, im not sure the exact name could be wrong but lets say Robert tries but fails every time we engage in a conversation about warranty expiration, my xbox has 3 red rings of death, and also my DS LITE also glitched out 4 months after receiving it and i was told it would be fine. Im sick of the lies and malicious behavior among the associates not properly testing these games and products.

if i have to i will go to corporate and express my concerns in further deatil to make sure im fairly compensated. Have a great day.

Thank you! -Matt B.

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Peter T Ept

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tucson, Arizona

About the game I just ordered

Lukie Games - About the game I just ordered
Contains 2 confidential files for company representatives

The game cube tak will not save although all my other games will. This is a first game that I ordered but I need to rectify this problem first

Preferred solution: Full refund

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Tero W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lukie Games - My order

No order confirmation email was sent, Can see where my order was placed. Put the payment is processing though PayPal. Can contact me at 1(24*)-***-****.

Loss:
$104

Preferred solution: Assistance

View full review
Chris T Cli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

STAY AWAY FROM LUKIE GAMES

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Bought by mistake on ebay after my kid used my phone.
  • Shipped at 3am, refused refund; I canceled with my bank.
  • Stay away from Lukie Games.

Bought a item from them by mistake on ebay thanks to my kid having my phone. Sad thing is I did put the item in my cart just to save them as a seller and go back and buy some stuff.

Kid had phone and clicked and bought a couple things. I noticed two minutes later and messaged all three people she bought from and recvd proper cancelations within minutes. This place marks item as shipped at 3 oclock in the morning and tells me they wont refund.

So I had to cancel with my bank. Just a ton of steps I should not have had to taken and any company that cares about customer service wouldnt make you take.STAY AWAY FROM LUKIE GAMES

Loss:
$7

Preferred solution: Full refund

View full review

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