Luft Trailer Sales
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Cortland, New York
Luft Trailer Sales - Bad News
Well, Josie and her family at Luft\'s Trailer Sales has shown class, that I lacked when I was pissed, and offered to honor their original quote for the product, and while offering to install the rear tack admitted that it would not be the same as if done at the factory. Josie admitted that they messed up and the fact that they are still willing to sell the trailer at the original quoted price speaks volumes on their desire to be the best dealer in the northwest, if not the US, especially after my internet tyrant. Luft\'s Trailer Sales is highly recommended, as I know that they will ensure that all special orders will be verified before they release them to the customer.
As of today I have to withdraw my angry tyrant towards Luft Trailers. While they failed to fulfill my required order and placed us behind the 8-ball I really shouldn\'t have been so personal.
While other clients/customers have probably had major success with Josie and her family, we unfortunately were one of the less fortunate. I only wish they had provided us with alternatives and worked with us.
Instead we have been told to take our business else where. Bummer, since the trailer is one their lot and according to the manufacturer they could add the missing part.
Cortland, New York
Luft Trailer Sales - Bad News
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