Lucy in the Sky
Lucy in the Sky Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucy in the Sky has a 1.0 star rating from 2 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable rating; reviewers cite high prices, shipping problems, and poor customer service.
Positive Feedback
One customer received a dress on time; otherwise praise is minimal in Lucy in the Sky reviews.
Negative Feedback / Risk Areas
- Repeated customer complaints about missing or stained dresses and delayed shipping.
- Poor customer service access with no phone support and unsatisfactory responses to refund or expedited shipping requests.
- High price level and complaints about discounts and special offers not resolving issues.
Key Takeaways for Future Customers
- Expect potential shipping delays and check order tracking closely before events.
- Prepare for limited customer service options and pursue written documentation for refunds or exchanges.
- Consider alternatives if you need reliable timing or strong post-purchase support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucy in the Sky has a 1.0 star rating from 2 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable rating; reviewers cite high prices, shipping problems, and poor customer service.
Positive Feedback
One customer received a dress on time; otherwise praise is minimal in Lucy in the Sky reviews.
Negative Feedback / Risk Areas
- Repeated customer complaints about missing or stained dresses and delayed shipping.
- Poor customer service access with no phone support and unsatisfactory responses to refund or expedited shipping requests.
- High price level and complaints about discounts and special offers not resolving issues.
Key Takeaways for Future Customers
- Expect potential shipping delays and check order tracking closely before events.
- Prepare for limited customer service options and pursue written documentation for refunds or exchanges.
- Consider alternatives if you need reliable timing or strong post-purchase support.
Media from reviews
Turn one complaint into a collective action
Syracuse, New York
Stains on my dress
I opened my dress to see a huge black stain all over it. and i have a dance in a few days i need a new one sent to me immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service and deceptive website
- - Ordered 4 dresses with a July 18 ship date.
- - Inquired July 19; July 22 said it would ship in 72 hours; $15 store credit offered; seeking a manager.
I placed an order for 4 dresses. I purposely only ordered dresses that showed a quick ship date.
Everything I ordered was supposed to ship out on July 18 according to their website.
On Friday the 19th I sent a customer service inquiry because the order had not shipped. I received an email back on July 22 saying that my order would ship in 72 hours from then.
This is over a week past when they were supposed to ship.
I asked via email (THEY DO NOT HAVE A CUSTOMER SERVICE PHONE NUMBER) if they could expedite the order at their expense and was given a $15 store credit for future purchase. Like that will ever happen if this is the way that they handle their business.
I want to speak to a customer service manager - someone who has the authority to handle this situation for me in and urgent manner.
- Lack of customer service
Preferred solution: Deliver product or service ordered
User's recommendation: find a different vendor
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing dress
- - Ordered 2 dresses on May 4; blue dress arrived May 9, plum dress has had no update since payment confirmation, order #440****; prom is June 8.
Im extremely disappointed and nervous because I have no time to recover a dress If this issue isnt resolved, my order id is Hi there, I ordered 2 dresses on may 4th, I received a confirmation email and then a follow up email about one of the dresses but never heard back about anything about my long ruffle maxi dress in plum, my strapless ruffle asymmetrical maxi dress in blue came in may 9th and I still havent heard or seen anything about my plum dress since the payment confirmation email, my order is #440****, I would love to know whats happening with the dress since my prom is on June 8th. Thanks for your time. please help me immediately.
- Got one of my dresses on time
- No clue where my other dress
Preferred solution: Full refund
Companies Similar to Lucy in the Sky
Hello Molly
“I returned the dress which didn't fit me well, and I never got back my money! Trying to call, and nobody...“
Meshki
“ORDER G571328 didnt arrive !! What happening ?? Im upset about it. CAN I get answer please?? Thank you“
Selfie Leslie
“My order arrived on June 11, and they won't let me get my return label. It has to be within 14 days of...“
La Femme
“Charges were taken out of my bank account yet I haven't received an email for what I ordered and I can't...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation