Lucy in the Sky
Lucy in the Sky Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucy in the Sky has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Got one of my dresses on time.
Cons: Lack of customer service, No clue where my other dress.Recent recommendations regarding this business are as follows: "find a different vendor".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucy in the Sky has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Got one of my dresses on time.
Cons: Lack of customer service, No clue where my other dress.Recent recommendations regarding this business are as follows: "find a different vendor".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Is Lucy in the Sky Legit?
Our analysis shows that Lucy in the Sky is legit, safe for consumers to access and is not a scam. www.lucyinthesky.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Lucy in the Sky reviews to learn more about other consumers' experiences.
Syracuse, New York
Stains on my dress
I opened my dress to see a huge black stain all over it. and i have a dance in a few days i need a new one sent to me immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service and deceptive website
I placed an order for 4 dresses. I purposely only ordered dresses that showed a quick ship date.
Everything I ordered was supposed to ship out on July 18 according to their website.
On Friday the 19th I sent a customer service inquiry because the order had not shipped. I received an email back on July 22 saying that my order would ship in 72 hours from then.
This is over a week past when they were supposed to ship.
I asked via email (THEY DO NOT HAVE A CUSTOMER SERVICE PHONE NUMBER) if they could expedite the order at their expense and was given a $15 store credit for future purchase. Like that will ever happen if this is the way that they handle their business.
I want to speak to a customer service manager - someone who has the authority to handle this situation for me in and urgent manner.
- Lack of customer service
Preferred solution: Deliver product or service ordered
User's recommendation: find a different vendor
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing dress
Im extremely disappointed and nervous because I have no time to recover a dress If this issue isnt resolved, my order id is Hi there, I ordered 2 dresses on may 4th, I received a confirmation email and then a follow up email about one of the dresses but never heard back about anything about my long ruffle maxi dress in plum, my strapless ruffle asymmetrical maxi dress in blue came in may 9th and I still havent heard or seen anything about my plum dress since the payment confirmation email, my order is #440****, I would love to know whats happening with the dress since my prom is on June 8th. Thanks for your time. please help me immediately.
- Got one of my dresses on time
- No clue where my other dress
Preferred solution: Full refund
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