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Lucky2go

Lucky2go Reviews

www.lucky2go.com
What is your customer experience with Lucky2go?

Lucky2go Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Lucky2go has a 2.9 star rating from 8 reviews, consumers are mostly neutral and 29% would likely recommend Lucky2go reviews to a friend.

Key Takeaways for Future Customers

  • Expect medium price level and occasional small extra fees.
  • Prepare documentation and be ready to request a refund if issues arise.
  • Some bookings are corrected by phone when customer service is reachable.

Negative Feedback / Risk Areas

  • Frequent customer complaints about price discrepancies and unexpected charges.
  • Multiple reports of canceled flights, withheld payments, and hard-to-reach customer service.
  • Several reviewers allege scam behavior and request refunds for failed bookings.

Positive Feedback

Some customers praise individual agents, prompt fixes for mistaken emails, and good prices or discounts when service works.

View full overview ›

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Ahmet E Pvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Annuler des billets avions

Bonjour, je veux résilier la commande de billets d'avion numéro 488076****. Je n'ai pas de détails, je veux résilier. Merci.

Pros:
  • Je sais pas
Cons:
  • Je sais pas

Preferred solution: Full refund

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Anonymous

Different price displayed and charged

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AI Highlights
  • - Reservation placed 10 minutes ago; booking 154466****.
  • - Shown price 96.66 EUR; charged 110.66 EUR (32 EUR difference); please explain or refund.

Dear all,

I made reservation air ticket via your site 10 minutes ago, booking number 154466****

Why is the price you offered me (96.66 EUR) different from the price charged to my card (110.66 EUR)?

This seems like a cheat, 32 EUR difference???!!!

You showed me price of 96,66 EUR and I accepted this, no 32 EUR higher

Please, I expect explanation or refund my money

Best regards

Mira Sabanovic

User's recommendation: You are dealing with classic scams, different prices offered and charged

View full review
Anonymous
map-marker Vancouver, British Columbia

Change payment to Canadian dollars

I am checking your website for a roundtrip airline ticket from Canada to Accra, Ghana but your website shows the amount in Euros. How can I change it to Canadian dollars?

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Shatia Tqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Prélèvement de l'argent sur mon compte sans que j'achète billet d'avion

J'ai eu un prélèvement sur mon compte bancaire de 296,48 sans que je réserve un billet d'avion, je ne comprends pas

View full review
Shannon B Doq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scams

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AI Highlights
  • - Lucky2Go is a scam site.
  • - It collects IDs, accounts, and personal information, and then stops working.
  • - Be aware and monitor your bank.
Contains 2 confidential files for company representatives

It's a scam. Why are they still online?

They scam ID numbers, accounts, and all information, then stop working. Be aware, there are scams, and I don't know why this is still running ads. They are a scam site. Be aware and keep an eye on your bank.

They have all the information and it will not let you process when you've filled out details. This Lucky2Go site is a scam.

Cons:
  • Scam fill out personal information than stops will not process

Preferred solution: Apology

User's recommendation: Scam

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Elizah Ruh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ați modificat zborul

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Vă rog să mă contactați,ați schimbat datele zborului, 870818**** nu pot părăsi Romania înainte de 1 august 2025.Multumesc

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Leny M Tns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

You are keeping money in my account for no reason because I don't have a ticket. Can you connect me with a French customer service representative, please?

Loss:
$200

Preferred solution: My money

User's recommendation: Speak french

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Bah I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My return ticket was canceled without my consent, and no alternative solution was offered.

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AI Highlights
  • - Customer service is unavailable and unreachable by phone or email.
  • - Ticket canceled without consent; I was left abroad.

A catastrophic experience to avoid at all costs! Nonexistent customer service: it is impossible to reach them, whether by phone or email.

My return ticket was canceled without my consent, and no alternative solution was offered. I am now stuck abroad, completely abandoned by this agency. I had seen very negative reviews before booking, but I still decided to give them a chance. Big mistake!

They neither respect their customers nor honour their legal obligations.

Avoid this agency if you don't want to find yourself in a similar situation. You've been warned!

Preferred solution: A replacement flight as soon as possible. Full coverage of any additional costs caused by this issue.

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Antonio-barros85

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Steinbach, Manitoba

Scam and Fraud

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AI Highlights
  • - They hold funds as a pending transaction and may cancel bookings after release.
  • - They are under fraud and money laundering investigations.
Lucky2go - Scam and Fraud
Lucky2go - Scam and Fraud - Image 2

It's a SCAM company they act on fraud where they hold your money as a pending transaction on your bank account then the money gets released where they will say that they didn't get the money and then cancel the booking.

They are being investigated at this moment by fraud and money laundering. DO NOT ENGAGE WITH THEM, they will steal your money. They are based in Poland disguised as a company in the UK, their phone number is +44 752 0** **60.

User's recommendation: STAY AWAY

View full review
Makaiya Tlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problème sur mon billet d’avion

Jai besoin de changer les dates rapidement ou remboursement de mon vol car les dates ne sont pas bonne

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Aizhamal T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I bought a ticket twice by accident, I want to cancel one

I bought a roundtrip ticket to Lisbon via Dublin on January 20, I bought two tickets by accident, I want to cancel one. how can i contact the airline to cancel one ticket

Preferred solution: Full refund

View full review
Aizhamal T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How can i contact the airline

I bought a ticket for January 20th, Hamburg-Lisbon. However, I mistakenly bought one ticket twice. How can I now contact the airline?

Preferred solution: Full refund

View full review
Anonymous
map-marker Málaga, Malaga

Denunciar un robo contra la empresa LUCKY2go

AI Highlights
  • - Charged 406 for Harrisburg–Savannah flight; no confirmation email.
  • - At the airport, only the company's email; records show no payment or booking.

Es una estafa , no compren billetes por esta empresa , compré un vuelo desde harrisbur , hasta Savannah , me cobraron 406 y me dijeron que tenía que esperar 8 horas antes del vuelo y que la confirmación me llegaba a mi correo , nunca me llegó la confirmación y me fui al aeropuerto con lo único que tenía un correo que me envió esta empresa , al verificar datos me dijeron que había sido víctima de un robo por parte de esta empresa que no existía ningún registro de pago ni de reserva .. !

No compren vuelos aquí !

Son. Ladrones

User's recommendation: No compren vuelos aquí , es una completa estafa

View full review

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Ann H Yrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled flight

AI Highlights
  • - Flight was canceled and I can't reach the airline.
  • - I booked a new flight and must stay at the airport, miss work, and seek reimbursement.

They have cancelled my flight. I telephone for an other flight but I can not reache them.

I have booked a new flight 141, I most stay longer on the airport. I can not work that day.

I most buy footh at the morning, footh at none. It cost me a lot of money and how will pay me back?

View full review
Ann H Yrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flight cancelling

My flight has cancelt. What must I do.

Nr 844358****.

Can I get my money back. Is there an other flight that I can taco.

Loss:
$220

Preferred solution: My flight is cancelt n 844358****

View full review
Resolved
Eugene L Jsw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I have not received confirmation of my booking!!!

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In this case, it was entirely my fault because I provided them with an invalid email. During my call, an agent sorted everything out very professionally. Thank you for providing me with their phone number.

Pros:
  • Very good price
  • Servicve was great
Cons:
  • Small fee on top

User's recommendation: use this company price difference was significant

View full review

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