Lucidchart
Lucidchart Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucidchart has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t choose them. They charged me $540 and I hardly used them".
Review authors value the most Privacy and Data Security. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucidchart has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t choose them. They charged me $540 and I hardly used them".
Review authors value the most Privacy and Data Security. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel the trial offer
The company never made contact with me. Although I leave several messages.
All they concerned about charged a previous credit I had. I don't know how they do it but the charges went to through to my current credit card.
Lucid chart took $103 from my credit card without my permission. They give a few trial and I call them and leave many messages.
After the trial date passed I didn't use the service and the still took the money without my permission through a old credit card account. An account I had with them from previous time about 5 years ago.
I am student in college I cannot afford that amount of money for a service I didn't not use. I felt they ripped me off, now the bank charged the $103.
The software didn't work for me with many limitations and it doesn't make sense I will have to pay for a program that is of no use
Preferred solution: I reject the 7 days trial
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ripon, California
I want an explanation of an outrageous bill and reimbursement
I am writing to ask for a reimbursement to the charge you made to my credit card of $540 in 10/15. This is outrageous.
I havent used your website since 2021 and was charged with ā enormous bill without explanation. I want ā reimbursement and cancellation to the account.
User's recommendation: Don’t choose them. They charged me $540 and I hardly used them
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Los Angeles, California
A subscription was started by mistake
I did a trial...and didn't maneuver through making charts very well...it was for class at school...then I got billed...i didn't sign up for a subscription just a trial run..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA subscription was started by mistake
They dont take their customers seriously. You can not reach them via phone, they take forever to respond to your email its very upsetting.
Preferred solution: Full refund
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