Lucid Hearing
Lucid Hearing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucid Hearing has a 3.6 star rating based on 2 reviews; consumers are mostly neutral and Lucid Hearing reviews note mixed experiences with product quality and service.
Key Takeaways for Future Customers
- Hearing aid quality is praised; consider checking insurance plans acceptance before buying.
- Expect medium price level and verify supply availability at Sam's Club.
Negative Feedback / Risk Areas
- Frequent customer complaints about high shipping costs for supplies.
- Reports of inconsistent customer service and store supply issues for batteries.
Positive Feedback
Reviewers call it a great hearing aid and value insurance acceptance and customer service when it is available.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lucid Hearing has a 3.6 star rating based on 2 reviews; consumers are mostly neutral and Lucid Hearing reviews note mixed experiences with product quality and service.
Key Takeaways for Future Customers
- Hearing aid quality is praised; consider checking insurance plans acceptance before buying.
- Expect medium price level and verify supply availability at Sam's Club.
Negative Feedback / Risk Areas
- Frequent customer complaints about high shipping costs for supplies.
- Reports of inconsistent customer service and store supply issues for batteries.
Positive Feedback
Reviewers call it a great hearing aid and value insurance acceptance and customer service when it is available.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksboro, Tennessee
Resolved: Outlandish Shipping Fees
- Lucid user for 3 years with no product complaints.
- Left lock broke; replacement is $9.99 and shipping is $20, totaling about $30 with FedEx.
Shipping code sent for half off shipping bringing the total to $20. Not the best resolution but I accepted it.
The price is $9.99 and the weight can't be more than an ounce or two. When I went to check out, I saw that you are charging $20 for shipping which takes my $9.99 item and costs me $30! The shipping is more than twice the price of the item which is highly unreasonable. I spoke with a rep and they told me that FedEx sets the shipping cost.
Well, it's time for you to get them to set reasonable shipping prices based on weight. Charging double the price to ship an item is poor practice and bad customer service, especially when you have customers that pay the price for a product they like and use. I don't live near a Sam's Club so I can't go there.
I would appreciate an answer to this as I have seen all the reviews on your site that overwhelmingly complain about this practice. I would like to know how you can send me *** locks at a more reasonable price and if you can't I would like for you to tell me where else I can purchase *** locks for the Engage hearing aids that will offer the item at a more reasonable shipping cost.
- Great hearing aid
- Shipping costs for supplies is way overpriced
Preferred solution: Price reduction
User's recommendation: Beware of shipping costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service
- Paid $5,000 for battery-powered hearing aids.
- Sam's Club rarely stocks them; free batteries must be bought elsewhere; Lucid doesn't supply stores.
Lucid has never contacted me.
I bought a pair of hearing aids for $5,000.00 that take batteries. My local Sam's Club hardly ever have them and can't say when they'll get more.
The batteries are supposed to be free but when I need them, they tell me I have to buy them from other suppliers. I don't understand why Lucid doesn't supply their stores.
User's recommendation: Shop elsewhere.
Companies Similar to Lucid Hearing
Audibel
“My friend took her hearing aid charger into an Audibel Hearing Aid store in Seminole, Florida. Zach, who...“
TruHearing
“When trying to replace the original battery in the right side aid, the thin plastic door broke, while...“
Beltone
“I have been receiving deceptive postal mailers from Beltone for 10+ years. After many attempts to stop...“
Oticon
“When I put my fingers on the ear probes while listening to music the volume of sound doubles. Is...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Amazon sells the exact product, same price. Shipping $6.99 or free if over $35.