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Lucharitos

Lucharitos

www.lucharitos.com
What is your customer experience with Lucharitos?

Lucharitos Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Lucharitos has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn "Don't go unless you want to be harrassed".

Key Takeaways for Future Customers

  • Lucharitos reviews report poor customer service and high price level.
  • Expect issues with staff conduct and product diversity.
  • Consider reading customer complaints before visiting.

Negative Feedback / Risk Areas

  • Multiple reports of harassment and rude manager behavior.
  • Allegations of discriminatory treatment and slow service.
  • Complaints about drink service and order delays.

Positive Feedback

No positive comments were reported in the available review.

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Anonymous
map-marker Mastic Beach, New York

Humiliating experience and horrible manager Hannah.

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AI Highlights
  • Guacamole arrived with broken chips; replacement offered; we waited 30 minutes for a drink.
  • Patron harassed us; manager told us to leave.

We were sitting and waiting for our meal. 1st the guacamole dip comes with all broken chips so I asked the bar tender if he could please get us another basket.

He had no problem with request. We were waiting over 30 minutes before waitress even served me my drink. It did not have salt. I had not even had a chance to approach the waitress about it because a very rude patron was watching and came in our face at our table and throw a salted cup to us.

We were shocked with her nastiness. She cursed at us and we insisted on seeing the manager. The patron comes back to the table all loud and says here is your manager. Whom was extremely rude.

It got loud the patron was harassing my husband and trying to get him very angry and provoking him. we were tryIng to leave and at the door Hannah the manager screams and says get the *** out of here and your too f...old to even be here any way. The people at table outside all clappped for her. It was the most humiliating experience we have ever encountered.

Did not know there was an age limit at a restaurant. Also that management using curse words to customers. Clearly the patron who started all the harassment was a regular at this restaurant and wanted to start a fight.

We were doing nothing wrong just trying to enjoy our evening. Hannah is certainly No asset to your company

User's recommendation: Don’t go unless you want to be harrassed

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1 comment
Guest

If you look them up on the BBB website, the owners' names and phone numbers are availble.

Nicole P Kik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Horrible experience

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AI Highlights
  • Rude waitress questioned daughter's ID.
  • She claimed a sip happened, which didn't.
  • She whispered about the autistic daughter to a coworker.
  • We won't return.

First time in this resturant in Greenport, NY went for my daughter's 22nd birthday. We ordered food and 3 alcoholic beverages, none for my daughter she doesn't drink.

The waitress approached our table with such an attitude and raising her voice, asking my daughter for ID. We explained she didn't have her license on her and the waitress claimed she saw my daughter taking a sip, which she didn't and she started arguing that she saw. After that she started whispering to her other waitress friend pointing at my autistic daughter. When she gave us the check she didn't say anything and walked away not making eye contact.

I had to get up to hand her the bill because she never came to the table again after that. I will never come here again and I will make sure all of my friends and their friends know not to either.

This behavior is unacceptable. We did not know her name because she never told us it but she has dark brown hair and dark skin.

Pros:
  • Food is good
Cons:
  • Nasty waitstaff

Preferred solution: Apology

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