Anonymous
map-marker Mastic Beach, New York

Humiliating experience and horrible manager Hannah.

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We were sitting and waiting for our meal. 1st the guacamole dip comes with all broken chips so I asked the bar tender if he could please get us another basket.

He had no problem with request. We were waiting over 30 minutes before waitress even served me my drink. It did not have salt. I had not even had a chance to approach the waitress about it because a very rude patron was watching and came in our face at our table and throw a salted cup to us.

We were shocked with her nastiness. She cursed at us and we insisted on seeing the manager. The patron comes back to the table all loud and says here is your manager. Whom was extremely rude.

It got loud the patron was harassing my husband and trying to get him very angry and provoking him. we were tryIng to leave and at the door Hannah the manager screams and says get the *** out of here and your too f...old to even be here any way. The people at table outside all clappped for her. It was the most humiliating experience we have ever encountered.

Did not know there was an age limit at a restaurant. Also that management using curse words to customers. Clearly the patron who started all the harassment was a regular at this restaurant and wanted to start a fight.

We were doing nothing wrong just trying to enjoy our evening. Hannah is certainly No asset to your company

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User's recommendation: Don’t go unless you want to be harrassed

1 comment
Guest

If you look them up on the BBB website, the owners' names and phone numbers are availble.

Nicole P Kik

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Verified Reviewer
| map-marker New York, New York

Horrible experience

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First time in this resturant in Greenport, NY went for my daughter's 22nd birthday. We ordered food and 3 alcoholic beverages, none for my daughter she doesn't drink.

The waitress approached our table with such an attitude and raising her voice, asking my daughter for ID. We explained she didn't have her license on her and the waitress claimed she saw my daughter taking a sip, which she didn't and she started arguing that she saw. After that she started whispering to her other waitress friend pointing at my autistic daughter. When she gave us the check she didn't say anything and walked away not making eye contact.

I had to get up to hand her the bill because she never came to the table again after that. I will never come here again and I will make sure all of my friends and their friends know not to either.

This behavior is unacceptable. We did not know her name because she never told us it but she has dark brown hair and dark skin.

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Pros:
  • Food is good
Cons:
  • Nasty waitstaff

Preferred solution: Apology

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