LPI Inc
LPI Inc Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LPI Inc has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied with high prices and unfavorable overall sentiment.
Positive Feedback
Locations are noted as a pro.
Negative Feedback / Risk Areas
- Recurring maintenance and product failures with poor support and slow resolution, cited in LPI Inc reviews and customer complaints.
- Disputed billing and refunds include denied labor coverage and delayed reimbursement requests.
- Customers report pressure around reviews and limited help from customer service.
Key Takeaways for Future Customers
- Check warranty, maintenance, and refund terms before buying.
- Document issues thoroughly and expect prolonged support interactions.
- Research LPI Inc reviews and ask about service policies in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LPI Inc has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied with high prices and unfavorable overall sentiment.
Positive Feedback
Locations are noted as a pro.
Negative Feedback / Risk Areas
- Recurring maintenance and product failures with poor support and slow resolution, cited in LPI Inc reviews and customer complaints.
- Disputed billing and refunds include denied labor coverage and delayed reimbursement requests.
- Customers report pressure around reviews and limited help from customer service.
Key Takeaways for Future Customers
- Check warranty, maintenance, and refund terms before buying.
- Document issues thoroughly and expect prolonged support interactions.
- Research LPI Inc reviews and ask about service policies in writing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Misleading Information - Horrible Maintenance & Support
- Spa from Aqua Living Factory Outlets never worked.
- Filed cases 00032127/00032128; escalation led to $450 tech and $500 replacement; I hired repair.
I purchased a spa from Aqua Living Factory Outlets (BBB Complaint ID: 2289****) along with a Maintenance and Support package. The spa has never worked properly.
I initially worked with LPI for repairs but was told labor wasnt covered because I own an Airbnb.
I filed multiple support cases:Case #00032127 & #00032128 (Filed 01/16/25) Unresolved.
Spent hours troubleshooting their product instead of receiving proper support.Despite providing over 25 emails, photos, and videos, they kept asking for more "information" with no resolution.It took 1.5 months to escalate to a manager, who then demanded $450 for a technician and another $500 for faulty equipment replacement.I ultimately hired my own repair person and am awaiting a $450 refund.
Additionally, I requested they replace the spa top at their expense. They agreedbut only if I removed my negative review.
- Locations
- Support
- Products
- Maintenace
Preferred solution: Full refund
User's recommendation: DONT EVER BUY FROM AQUA LIVING OR LPI INC.
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