LPI Inc
LPI Inc Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LPI Inc has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Locations.
Cons: Maintenace, Products, Support.Recent recommendations regarding this business are as follows: "DONT EVER BUY FROM AQUA LIVING OR LPI INC.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LPI Inc has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Locations.
Cons: Maintenace, Products, Support.Recent recommendations regarding this business are as follows: "DONT EVER BUY FROM AQUA LIVING OR LPI INC.".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Misleading Information - Horrible Maintenance & Support
I purchased a spa from Aqua Living Factory Outlets (BBB Complaint ID: 2289****) along with a Maintenance and Support package. The spa has never worked properly.
I initially worked with LPI for repairs but was told labor wasnt covered because I own an Airbnb.
I filed multiple support cases:Case #00032127 & #00032128 (Filed 01/16/25) Unresolved.
Spent hours troubleshooting their product instead of receiving proper support.Despite providing over 25 emails, photos, and videos, they kept asking for more "information" with no resolution.It took 1.5 months to escalate to a manager, who then demanded $450 for a technician and another $500 for faulty equipment replacement.I ultimately hired my own repair person and am awaiting a $450 refund.
Additionally, I requested they replace the spa top at their expense. They agreedbut only if I removed my negative review.
- Locations
- Support
- Maintenace
- Products
Preferred solution: Full refund
User's recommendation: DONT EVER BUY FROM AQUA LIVING OR LPI INC.
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