Low Cost Spa Covers
Low Cost Spa Covers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Low Cost Spa Covers has a 1.7 star rating from 2 reviews with unfavorable distribution; consumers report high price level and general dissatisfaction.
Positive Feedback
Customers note a fair price and low cost on products, though these benefits are outweighed by service problems for many buyers.
Negative Feedback / Risk Areas
- Repeated shipping delays and lack of tracking raised concerns in Low Cost Spa Covers reviews.
- Damaged deliveries and the company placing disposal burden on customers appear frequently in Low Cost Spa Covers customer complaints.
- Poor customer service with unanswered calls and denied refunds is a common complaint.
Key Takeaways for Future Customers
- Check other vendors before buying and read reviews and customer complaints.
- Confirm refund and shipping policies and avoid relying on prompt customer service.
- Decide if lower upfront cost outweighs potential service risks.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Low Cost Spa Covers has a 1.7 star rating from 2 reviews with unfavorable distribution; consumers report high price level and general dissatisfaction.
Positive Feedback
Customers note a fair price and low cost on products, though these benefits are outweighed by service problems for many buyers.
Negative Feedback / Risk Areas
- Repeated shipping delays and lack of tracking raised concerns in Low Cost Spa Covers reviews.
- Damaged deliveries and the company placing disposal burden on customers appear frequently in Low Cost Spa Covers customer complaints.
- Poor customer service with unanswered calls and denied refunds is a common complaint.
Key Takeaways for Future Customers
- Check other vendors before buying and read reviews and customer complaints.
- Confirm refund and shipping policies and avoid relying on prompt customer service.
- Decide if lower upfront cost outweighs potential service risks.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Customer service is of no help
- I ordered a spa cover protector over a month ago; no delivery yet.
- Says it shipped but no tracking; refunds denied after weeks.
Company fixed the issue and I have been provided with full refund. After posting this review, Low Cost Spa Covers issued a full refund.
I ordered a spa cover protector (a cover for a spa cover to protect it from the elements) over a month ago. I have called twice over the past few weeks, and they said it was already shipped.
When it didn't arrive, I called again, and they told me it was ready to ship but that they couldn't provide a tracking number. I question if it will even ship and whether this is a legit company.
Update - Sept 2nd, 2025 -Called weekly for the past 6 weeks and no resolution.
Low Cost Spa Covers cannot provide me a resolution. Asked for a refund and was denied a refund.
- Fair price
- Product not received and customer service is of no help
Preferred solution: Full refund
User's recommendation: Find a different company to use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBEWARE! – terrible quality/horrible service! You'll regret it...
- Delivery was late and cover arrived damaged.
- Updates were infrequent; the customer was blamed.
- Backhaul disposal requested; staff were unhelpful.
BEWARE! terrible quality/horrible service.
Spa cover was promised to be delivered on a certain date and was 3 days late! Their clueless staff kept promising it would ship from their office but never did until it was too late. Then they used a third party freight company who put a forklift through the box so it was damaged and useless. Fought with them to ship me a new one (all of sudden the burden of the damage was on my shoulders)!
A month went buy and it wasnt until I kept calling that I got an update that it coincidentally shipped to me when I was complaining. Asked to speak to the manager, they said he would call meits a week later, still hasnt called me. Whats worse is that I have a giant damaged hot tub cover in a very large boxand they want me to arrange to get rid of it! The nerve of these people.
I want it backhauled (to be arranged between Low Cost Spa Covers and SEKO logistics) but its not my responsibilityits theirs! Dont bother talking to Karla or Kim (they just answer the phones useless.
Good luck getting a hold of a manger (who isnt RUDE!). Stay away from this companypay half price, pay twiceyoull regret dealing with them.
- Low cost
- Unaware staff
- Failure to return calls
- Burden on customer to dispose of damaged shipment
Preferred solution: Deliver product or service ordered
User's recommendation: BEWARE! – terrible quality/horrible service! You'll regret it...
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