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Low Cost Glasses

Low Cost Glasses

lowcostglasses.co.uk
What is your customer experience with Low Cost Glasses?

Low Cost Glasses Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Low Cost Glasses reviews show a 1.0 star rating from 2 reviews, 100% unfavorable sentiment; consumers report poor customer service, complaints about discounts and special offers, and say the price level is high. One reviewer wrote "I won't be recommending your company to anyone."

Key Takeaways for Future Customers

  • Expect unresolved order issues and limited response from customer service.
  • Consider refund risk if a shipment does not arrive.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no phone contact and unanswered emails.
  • Missing orders and requests for refunds not resolved.

Positive Feedback

No positive comments appear in the available reviews.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
David B Gkh
map-marker Blyth, Northumberland

Lost order details

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Updated by user May 02, 2026

Not using them as they did not reply to my request about size of frames for repeat order by email abd phone calls just rang out with no answer or had to leave viouce message shush also we’re not responded to !

Original review Apr 30, 2026

Tried calling, no numbers worked, emailed twice; the second one was a relief to automatically say they'd be in touch shortly, but never did. I have given up on them totally and am using another online retailer for glasses, so I guess they'll go bust again soon.

Cons:
  • No way to contact them

Preferred solution: Information.

View full review
Graham m Aad
map-marker Angoulême, Charente

Never received my order placed in October

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AI Highlights
  • - The order placed on Oct 8, 2025 for £61.98 has not been received.
  • - No contact; refund requested if not delivered.

I am not very happy. I placed an order on the 8th of October 2025 and paid £61.98.

I have never received my glasses, and I have sent several messages via my account and email, which have never been answered. I cannot find a telephone number to contact you either. I would like to know if I am ever going to receive my glasses. If not, can I have a refund?

Thank you. Graham Mudie

Loss:
$62

Preferred solution: Full refund

User's recommendation: I won't be recommending your company to anyone

View full review

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