WORST ONLINE SHOPPING EXPERIENCE AND CUSTOMER SERVICE!!!!

I have had the worst online shopping experience with lovingdresses, a group purchased the same dresses for a wedding but one individual purchased the dress several weeks later, but ensured that we all were ordering the same dresses. Once the dresses arrived 2 of the zippers broke upon trying them on and had to be replaced, a third zipper broke and was fixed using the same materials. One of the dresses was custom made and once received was not even close to fitting and we had to pay another $130 to take to a seamstress. The evening before the wedding we found that the dress that was ordered later was not the same dress as everyone elses. There were completely different shades of grey, the designs on the front and the back and had beading all over the front where all the others did not. All the bridesmaids were suppose to have the same dresses and everyone was devastated because the differences were so noticeable. The day of the wedding another zipper broken and she had to be sewn into her dress. The poor customer service following this was even worse...the email response stated "According to our return policy, we accept the returning within 7 days after receiving. It's has passed 2 months since you received the package. It's really too late to return it. You can check our return policy for more details. Because you ordered the dresses in different time, so the dresses are made by different dress makers, the MINOR DIFFERENCE is unavoidable, so please do understand! Anyway, you are not satisfied with the dress, so we are willing to give you 10% discount for your next order! If anything we can help, please feel free to contact us!" How one can call this customer service is beyond me. In the end they completely lost me as a customer, along with all of the bridesmaids, everyone who attended the wedding and many more. A beautiful day was ruined by this horrible disaster which we could never get back. PLEASE DO NOT BUY FROM HERE!!!!
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ID
#903864 Review #903864 is a subjective opinion of poster.
Location
Prince George, British Columbia
Product
Lovingdresses Dress
Reason of review
Poor customer service, defective issue (not as described), and refuse to aid the situation.
Loss
$500
Preferred solution
Full refund

Lovingdresses Prom Dress Review

Don't ever buy any from lovingsdress they are a rip-off they take your money and send you a ddress you can't even wear and they refuse to take it back $160 from me
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ID
#825334 Review #825334 is a subjective opinion of poster.
Location
Melrose Park, Illinois
Product
Lovingdresses Prom Dress
Reason of review
Bad quality

Lovingdresses - Dress Review from Florida City, Florida

I bought this dress online, however, when it arrived it looked terrible on my daughter and it didn't fit at all. I paid $100 for dress, however, the quality of the dress was approximately $30. They said they couldn't offer me offer me a refund but they could offer me a 15% discount on my next order. Why on Gods green earth would I buy another dress from them and give them MORE money. Company is a scam!! Don't buy from them!!!
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ID
#527475 Review #527475 is a subjective opinion of poster.
Location
Florida City, Florida
Product
Lovingdresses Dress

Lovingdresses.com is fake and evil

Okay, where to start. First, the dress came late. I paid for my dress to arrive on the 25th of march but it got here in early April. Second, the first couple of days there website was down (no "online support" at all) and the number they provide never worked. Third, the dress didn't fit and is very poorly made (it doesn't even resemble the picture), the bra was a size too small, and the tie set didn't match. Then, they gave me the run around for three weeks until I finally did a lot more research and realized the horrible mistake I made. Oh, let's not forget they eventually blacklisted me from the online support because they were tired of me complaining. So now I'm here describing how this company sells you a cheap, bogus dress and some cheap accessories in the hopes that the world sees this and never spends another penny with them ever again. BEWARE and DO YOUR RESEARCH BEFORE ANY ONLINE BUYING. ALSO BEWARE OF FAKE REVIEWS AND TAKE THEM ALL INTO CONSIDERATION!
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ID
#483478 Review #483478 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Lovingdresses Dress

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