Lies, lies, lies...

My warranty company authorized service on my vehicle twelve days ago and my vehicle is still not ready. They were told multiple times to start the repairs and never did. My car has been in their shop for 31 days. Was quoted one price and then later told the cost would be $1,100 more. All my car needed was a clutch and flywheel but now suddenly they are replacing a motor mount, as well. The mechanic, Brandon, is an ***. He won't even call to update on the status of my vehicle. He told me yesterday that my car would be ready today and today when I called I am told it will be tomorrow. I am wondering if I will see my car again and if I do what kind of things they screwed up. Steer clear of this place. They are completely incompetent and they certainly don't know imports!
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ID
#423321 Review #423321 is a subjective opinion of poster.
Location
Leeds, Alabama
New Reviewer

Scammed with drivetime with cheap break pads

Love lady automotive in Pelham is a scam! Drivetime sent me there because my breaks wee squeaking. The gentleman sitting in he office told me I needed back breaks and 5 min later the mechanic cane in and lied and said I didnt need breaks. Then they looked at each other like "why you said that". Then once I told them about my back breaks and they said they could fix both but they only fixed the back pads. They claimed that when the mechanic drove my carthey didn't hear anything. I came back because of the scrubbing on my front breaks and this time I rode with the mechanic so I made sure he didnt lie to me this time and he heard the breaks and they still didn't fix my front pads.
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ID
#236616 Review #236616 is a subjective opinion of poster.
Location
Tamarac, Florida

About

Summary

Lovelady Automotive Service Center Inc. is aimed to provide the best service, at a fair price in the most comfortable, clean and friendly environment possible. Automotive Service Center employs highly trained staff and utilize the most up to date repair and diagnostic equipment to provide customers with superior service. The services include: axle /CV joint repair; brakes; batteries sell and install; electrical and electronic systems; diagnostics and performance of engine; engine service/repair; heating and air conditioning; preventive maintenance; lube and oil change; glass repair/replace/tinting; transmission automatic and manual service/repair; wheels/tires alignment, mounting , balancing, sell, install, repair; radiator repair/replacement, etc. Lovelady Automotive Service Center is located on 3347 PELHAM PARKWAY, PELHAM, AL

Lovelady Automotive Service Center reviews and complaints
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