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hi I've been trying to change dates of my holiday from 16th till the 9th as by mistake put wring date in I immediately knew after I paid deposit and since Saturday the 8th of January I have tried ringing love holidays emailing them been on live chat to a computer and still no closer honestly think it's absolutely shocking what they are doing customer service is a joke and it should not be allowed to happen how can they take your money then just ignore you
You sold me a holiday from ***
I booked a hotel for a week with you back in October I am still stranded in Morocco The hotel was the worse I have ever been too I paid for shuttle from airport and you didnt turn up !!! I have a story of your hotel that will go down very well with my friend Alex belfield Im going to take this far believe me Hotel Tichka Marrakech 4 stars !!! I was left at the airport at 9.30 at night Im here alone and you have the cheek to not turn up I have had to go to the police about the hotel bc which was run by absolute criminals What are you going to do about it ?
User's recommendation: Don’t ever trust hotel Tichka in marrrakech.
They want to charge Â£100 for name change
in june this year i booked some flights for me and some friends one of the names was the same as the last flight we booked in march 2010 i put my surname insted of my friends name iv'e booked 5 seats with monach airlines approx 12 in the last 3yrs and they want to charge me Â£100 to change his name customer service what do you think i am a vantage member and told the girl from monach and because i wasn't a gold member she said you have to pay.the flight was Â£110 to fly i am not flying till march 2011???????? i have phond and sent an email and in the email the girl said ive already said its cheaper to do it on line Â£100 DO YOU THINK I SHOULD BE PISSED OFF
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