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LoveBook Online

LoveBook Online

lovebookonline.com
What is your customer experience with LoveBook Online?

LoveBook Online Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

LoveBook Online has a 1.0 star rating from 1 review; consumers report dissatisfaction though 100% would likely recommend.

Key Takeaways for Future Customers

  • Expect issues with delivery and tracking per LoveBook Online reviews.
  • Contact persistence may be required; follow up on orders and refunds.
  • Price level reported as high compared to turnaround time.

Negative Feedback / Risk Areas

  • Frequent delivery problems and lost items.
  • Billing confusion and duplicate charge complaints.
  • Poor customer service response and refund delays.

Positive Feedback

Reviewers note a nice concept and diverse website offerings despite service issues.

View full overview ›

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Show reviews that mention
phone number refund number phone delivery book missing delivery working phone
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Jacklynne M
map-marker Milton, West Virginia

Missing delivery

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Your phone number doesn't work. My book is missing.

I need it or I want a refund as it's for Valentine's Day. Try to find a working phone number.

Loss:
$58
Pros:
  • Nice concept
Cons:
  • Lost in delivery no support

Preferred solution: Deliver product or service ordered

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

Received package with no book

AI Highlights
  • - Paid extra shipping for 24th delivery, and the package arrived without a book.
  • - Emails asking for a review; they want a replacement or refund.
Contains 1 confidential file for company representatives

Listen i am getting really fed up,i sent emails about my complaint but all I get is these stupid emails to write a review on how u did,and ur doing horrible btw,no response, i paid extravshipping to receive on 24th and then just to getva package with no book in it,u either send me a new book or u refund my money,this is bullshit,it was for my sisters birthday ,I prefer a new book,something, someone please get back to meo.

User's recommendation: Dont use lovebook

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Lowery Lgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing issue, don't want duplicate ordrr

AI Highlights
  • - Duplicate charge for one book.
  • - Tried PayPal, denied, then paid with Mastercard.
  • - Charge processed through PayPal; site is confusing.

Duplicate charge. Only want one book and one charge. Put pay pal but said it was denied, so entered my charge card Mastercard.

Now I see charge went through PayPal.

Very confused about this web site

User's recommendation: Maybe

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Los Angeles, California

Didn’t get package delivered

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Contains 2 confidential files for company representatives

Package was marked as delivered but receiver didnt receive the package. Later I found it was sent back to original sender.

User's recommendation: Make sure to follow up with your order #

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Yazan N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't find my order

My tracking number said my book was delivered but I can't find it. Until now I haven't received a message from anyone about the book and the order...

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Anonymous
map-marker Eatontown, New Jersey

He liked it alot

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Fed ex delivered to wrong house and the owner brought it to me. After his birthday.

If she hadn't been kind enough to bring it to me I never would have gotten it. Fed Ex customer service is terrible.

View full review

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