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Louisville Mens Clinic

Louisville Mens Clinic

louisvillemensclinic.com
What is your customer experience with Louisville Mens Clinic?

Louisville Mens Clinic Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Louisville Mens Clinic has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Steer clear from this company and go to regular doctor or urologist.".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Ron V Aut

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Verified Reviewer
| map-marker Saint Matthews, Kentucky

Failure to reply for a refund that I was told I would receive

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I visited the Louisville Men's Clinic in April 2022. I discussed why I was there and they said they could help me.

They gave me a sample injection, which did seem to work. The feeling was strange, but they said it would take some getting used to. One thing that disturbed me while I was there was the amount of foul language that was being used and that they referred to women as someone men should just use. I should have walked out at that point, but a nurse with a better attitude sold me on injections, and I chose the cheapest package.

Why they make you pay in full up front now seems to make sense or men probably would not return. After I left the appointment I noticed some discomfort, not painful, but enough to not being able to concentrate at work. I called them back, but they basically told me to take a warm bath and take a decongestant. (I can't take decongestants, because I have side effects from it and I don't have time in my busy day to take a bath)

I decided to talk to my physician and was told I should not be taking these shots based on how it affects me.

Since then I have called many times to ask for a refund(minus what they sent me home with)but they keep telling me that I need to speak with the office manager. Every time I call, I am told he is in a meeting. It is amazing how many meetings they appear to have there. I finally had a doctor there call me to discuss my discomfort, and he said he can change the dose, but I told him that a recent change in medication actually solved my problem.

He said that was great and he would inform the manager to call me for a refund. I never received a call, and every time I call, the manger is in a meeting. I don't know if the person answering the phone changed but the spelling of the managers name miraculously changed after about a year of calling. I was not expecting a full refund, but should not have to pay for a product I never received.

I have read other reviews stating that getting a refund is near to impossible. Now I feel that I should let as many other people know about my experience and I highly recommend you go to a normal physicians' office.

I will also be posting this review on as many websites as I can including the Better Business Bureau and will also be sharing with the investigative news stations that help people from being scammed and the board that governs doctors. A simple refund and apology would have prevented all this and I would have then left a good review even though the product was not meant for me.

View full review
Loss:
$2194
Cons:
  • Unresponsive

Preferred solution: Price reduction

User's recommendation: Steer clear from this company and go to regular doctor or urologist.

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