Louisiana Office Of Motor Vehicles
Louisiana Office Of Motor Vehicles Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Louisiana Office Of Motor Vehicles has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied; recent Louisiana Office Of Motor Vehicles reviews highlight frequent outages and long waits.
Positive Feedback
Few reviewers noted that payments are accepted and receipts provided when processed, but positive reports are scarce.
Negative Feedback / Risk Areas
- Repeated customer complaints about calls never answered and multi-hour hold times.
- Reports of rude, unhelpful frontline staff and inefficient in-office service.
- Frequent system outages preventing photo processing and delayed compliance after billing or fee payments.
Key Takeaways for Future Customers
- Expect long waits and possible system downtime; allow extra time for DMV visits.
- Document payments and follow up persistently if fees or flags remain unresolved.
- Consider visiting in person early and prepare for limited phone support when checking customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Louisiana Office Of Motor Vehicles has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied; recent Louisiana Office Of Motor Vehicles reviews highlight frequent outages and long waits.
Positive Feedback
Few reviewers noted that payments are accepted and receipts provided when processed, but positive reports are scarce.
Negative Feedback / Risk Areas
- Repeated customer complaints about calls never answered and multi-hour hold times.
- Reports of rude, unhelpful frontline staff and inefficient in-office service.
- Frequent system outages preventing photo processing and delayed compliance after billing or fee payments.
Key Takeaways for Future Customers
- Expect long waits and possible system downtime; allow extra time for DMV visits.
- Document payments and follow up persistently if fees or flags remain unresolved.
- Consider visiting in person early and prepare for limited phone support when checking customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rudeness
- - Wasted hours listening to horrible music.
- - First agent didn't identify herself and put me back in hold; hung up.
- - Had to go to a nearby location next day.
Wasted 3 hours listening to that horrible music only to finally speak to someone, who didn't identify herself and put me back in holding (Q) instead of actually on hold. The 2nd operator just kept saying, 'I just told you that' (she wasn't understanding the question nor wanted to use a calculator).
She just point blank hung up on me. I eventually had to go to the nearest location the next day.
- Lot
Preferred solution: Apology
User's recommendation: Don't call the Baton Rouge OMV
Very inneficient
- - There are 25 service desks, but only 6 are serving customers.
- - No appointments are available for 30 days and I have no test date to book.
The office has 25 service desks, only 6 are servicing customers and 1 or 2 of those 6 are for appointment customers. Still there are no appointments available for the next 30 days!!!
I could not have made an appointment because I did not have a test date... This is just terrible service by the State.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clinton, Louisiana
Systems Constantly Down
- - System down during license photo after payment; issued a 10-day drive pass.
- - Day 12; still can't get the photo due to system issues.
Went to get my license and the system went down as I was getting ready to take a picture. I was given my receipt of payment and pass to drive for 10 days.
I've been trying to get just a damn picture since I've already paid for it, but I can't because the system is down or they're too backed up because the system keeps going down. I'm on day 12 of my driving pass, and if I get pulled over, I will get a ticket. Bet Louisiana isn't going to cover that ticket, are they? Fix your damn system so we can be compliant with your laws.
The DMV in Clinton, LA has the rudest people working there, especially that one lady.
There's absolutely no sense in talking to people like she does. If you hate your job, quit and let someone else have a job that would be more appreciative.
Preferred solution: I would like to get my drivers license so that I'm legal
User's recommendation: DON'T GO TO CLINTON DMV and move to another state where their systems are ALWAYS DOWN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNEVER ANSWER
IVE CALLED A MILLION TIMES AND NO ONE NEVER PICKS UP I LEAVE A VOICEMAIL NO ONE ANSWERS WHY ARE THESE PEOPLE EVEN WORKING IF THEY DONT ANSWER PHONES WHY US THIS RVEN A BUSINESS IF NO ONE IS ANSWERING
Preferred solution: TO ANSWER MY DAMN CALL
User's recommendation: *** NO
Call waiting
I was on hold 2 hours 15 min and 42 seconds and someone had the audacity to pick up ask my drivers license number put me back in the queue and someone else hung up thats ridiculous
Preferred solution: Apology
Doylestown, Pennsylvania
Complaint
- - Called DMV over 50 times in 2 days with no help.
- - Left voicemails; I was unaware of a 2006 fee.
- - Moved back after 14 years; license flagged.
Call the Department of Motor Vehicles over 50 times in the last 2 days. Not one person has tried to help me I have left several voicemails and all I would like to do is pay a fee from 2006 that I was completely unaware of.
I just moved back to this state after 14 years and they've had my Louisiana License flag for 14 years and I never knew about it until I moved back to the state. For the last 2 days I have tried and tried and tried to pay this fee from 2006 that I was not aware of and nobody will answer the phone at the Department of Motor Vehicles I've also left four voicemail messages
New Orleans, Louisiana
Sucks — employees could not survive in a real non-government job!!!
Dumb, slow, non-professional. Idiotic process.
Companies Similar to Louisiana Office Of Motor Vehicles
LA Wallet
“I need my La wallet. My password was changed, and my ex is a *** for doing it. So sorry, please help me...“
PowerDMS
Gulf Coast Bank and Trust
“Opened a checking account at 3 pm today. Downloaded the app for digital banking and cannot create a...“
Tennessee Department of H...
“My food stamps were stolen online from Walmart they were picked up in florida. 153.$ they could have...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
I had to turn in a license plate after selling the car and renew my handicapped parking permit (can't renew over the computer).I lost my leg when I 12 y.o. when a drunk driver drove across our lawn.
In June I dislocated 3 discs in my lower back.I went in the DMV and politely explained why I was there and told the woman about me being in extreme pain. She said "being handicapped doesn't get you any privileges" then handed a post it note with a # written on it.
I sat there for 3 hours, they had 2 service windows open(6 employees and 2 were actually working).In 3 hours they processed 4 people total.4 employees wandered around trying to look busy Not 1 number was called the whole time I was there.....When I'd had enough pain , I got up to leave ,the woman told me not to throw the post-it note on the floor. The whole bunch need to be fired !
You are not alone! I am going through the same thing.
My license was suspended because i supposedly defaulted on an installment plan i was in. we had a major hurricane hit in louisiana called Ida! They suspended my license while we had a natural disaster in which no banks were open nor was there any electricity to even try and get the money out my account! they have been taking my state taxes for years and i have yet to see where it has been applied.
i have nothing from my bank where it shows they tried to take money out after a few days of the hurricane. i have a brain damaged child in which i bring to dr appointments and now left with the choice of getting caught driving under suspension or get in trouble for negligence of not bringing my daughter to the hospital!!! Then i received a email on a saturday stating now i have to pay 25 percent down and not 10. these people have no sympathy for the fact that the president declared louisiana as a state of emergency, which means they were closed as well.
asked for the proof that they tried to get this money out my account and the only response i got was there was no going around this and that i still have to pay money on a installment plan that i did not default on!!! this was by far wrong. Funny thing is they are not even open on a saturday, but u can send me an email asking for more money down!!!
i have called every day as well and left messages and nothing!!!! I have seen more people with expired tags driving just because they can’t get their registration due to these high charges.