Sheryl V Der
map-marker Bonita Springs, Florida

Assistance with an incident

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We were involved on December 27 2021 when leaving the saints game on that date we were the first car in a line of 4 with the last vehicle that hit bursting into flames and exploded. We received three hits simultaneously. No injuries at the time except for my stepdaughter and her father in the front seat had a minor immediate headache and my shoulder pain. Cannot get a report of any kind out of New Orleans district one police department. We live in Florida my stepdaughter and grandson live in Louisiana. She is rn nurse supervisor in panchotula and I am a retired rn. Please help !!!!!!!
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Preferred solution: Report of at fault and full accident report asap

Glenda H Jqu

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Verified Reviewer
| map-marker Amite City, Louisiana

Requesting help to retrieve my money.

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On Sunday October 31, 2021 I went into the Amite, La. Walmart Money Store (#03616) where I purchased a Walmart Money MasterCard/Green Dot Bank in the amount of $500 which I paid cash for.

I walk out of that store, remove the card from it packing, use my phone to call to register & activate my newly purchased money card. I call the toll free number that Green Dot Bank provides on the back of the card & after just a 2 minute hold time Im speaking to a Green Dot Customer Service Rep/bank employee of Green Dot Bank. I give this person the information she ask for and she informs me that the card that I just purchased moments ago is registered & activated in another persons name. I ask how that could be after all I just purchased the card?

She has no answers except she will void the card, issue me a case number which Ive been issued 20 plus of but yet to get my money back. Walmart, they arent any better. They just tell me they cant give me a refund for a card that they sold me and WALMART IS THE LARGEST STOCKHOLDER OF GREEN DOT BANK. Im a 61 yr old widow woman that lives on a very limited income.

I cant walk away from $500 of my honest & worked hard for money. I have sent both Green Dot & Walmart countless copies of my receipt, copy of front and back of the card, its packaging, EVERYTHING I HAVE FROM THE POINT IF SALE & I cant get any help but ANOTHER CASE NUMBER from a person that not even located in the United States.

This has been the most horrible purchase I have ever made & it has caused me financial hardship & getting to go see my children for the holidays.

I wish you would please try to help me get my money from these people PLEASE. I wont forget it at re-election time !

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  • Get my money back for me

Preferred solution: Full refund

User's recommendation: Don’t purchase Walmart Money Cards

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