Original review Oct 12, 2022
Not surprising all the good reviews are from 6+ years ago. Was a wonderful company then lost its leadership. After spending a small fortune on a camera system bought and installed by loud nothing but problems. They have zero care about fixing my issues, charged me for a service call where the tech didn't fix anything and even said straight my face yea I am not really a camera guy. He did call the camera guy who also had no idea why three of my four cams wouldnt work. The customer service was rude and could could care less about anything but selling me a new system or collecting for the call. The managers who were suppose to call me to work it out wouldn't and even if I got luckily and caught one at his desk they would say we will look into it and call you tomorrow.. not once did the managers ever return my calls. Company is absolutely horrid. I was with them for 15+ years and now have to rip out a very expensive system and have it redone with a competent company, this nightmare has been going on over five months now. What a waste of money and time.