Reida Fmk

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Existing customer

Loud Security - Existing customer
Original review Oct 12, 2022
Not surprising all the good reviews are from 6+ years ago. Was a wonderful company then lost its leadership. After spending a small fortune on a camera system bought and installed by loud nothing but problems. They have zero care about fixing my issues, charged me for a service call where the tech didn't fix anything and even said straight my face yea I am not really a camera guy. He did call the camera guy who also had no idea why three of my four cams wouldnt work. The customer service was rude and could could care less about anything but selling me a new system or collecting for the call. The managers who were suppose to call me to work it out wouldn't and even if I got luckily and caught one at his desk they would say we will look into it and call you tomorrow.. not once did the managers ever return my calls. Company is absolutely horrid. I was with them for 15+ years and now have to rip out a very expensive system and have it redone with a competent company, this nightmare has been going on over five months now. What a waste of money and time.
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Loss:
$4000
Cons:
  • All of it

Preferred solution: Wouldn’t allow them on my property any longer.

User's recommendation: Run away from loud.

Alanis Usk

Awesome Service with LOUD Security!

We have had LOUD Security System in our restaurant since the day we opened. LOUD worked with us to make sure we had the correct systems in place to protect our new investment, employees and customers. They came out prior to opening and did an evaluation of our site and provided recommendations on the best system to fit our needs. Once we were open LOUD came back to make sure everything was running smoothly. Whenever we have had questions or needed to add additional security to our store, LOUD has provided outstanding customer service at an affordable price. As we continue to open up other stores, we will to use LOUD Security! I would highly recommend LOUD Security for your business or residential home!
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Reason of review:
Good customer service
Anonymous

Loud Security Security System Review