Lou Malnatis Pizzeria
Lou Malnatis Pizzeria Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lou Malnatis Pizzeria has a 1.0 star rating from 1 review; consumers are mostly dissatisfied while 100% would likely recommend it. Rating distribution shows 100% unfavorable. Reviews cite poor customer service, issues with discounts, and a high price level.
Positive Feedback
One reviewer noted order completion but no praise for handling; no other positive service or menu highlights reported in Lou Malnatis Pizzeria reviews.
Negative Feedback / Risk Areas
- Delivery left food on a pesticide-sprayed hallway floor causing inedible food and contamination concerns.
- Complaint about delayed reimbursement and confusing billing, refunds process after a $54.98 charge.
- Poor customer service response and outsourcing confusion between GrubHub and DoorDash.
Key Takeaways for Future Customers
- Expect potential issues with delivery handling and confirm courier procedures when ordering.
- Document charges and follow up promptly on refunds; be prepared for slow resolution of customer complaints.
- Consider verifying discounts and pricing first given reports of high price level and limited offer support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lou Malnatis Pizzeria has a 1.0 star rating from 1 review; consumers are mostly dissatisfied while 100% would likely recommend it. Rating distribution shows 100% unfavorable. Reviews cite poor customer service, issues with discounts, and a high price level.
Positive Feedback
One reviewer noted order completion but no praise for handling; no other positive service or menu highlights reported in Lou Malnatis Pizzeria reviews.
Negative Feedback / Risk Areas
- Delivery left food on a pesticide-sprayed hallway floor causing inedible food and contamination concerns.
- Complaint about delayed reimbursement and confusing billing, refunds process after a $54.98 charge.
- Poor customer service response and outsourcing confusion between GrubHub and DoorDash.
Key Takeaways for Future Customers
- Expect potential issues with delivery handling and confirm courier procedures when ordering.
- Document charges and follow up promptly on refunds; be prepared for slow resolution of customer complaints.
- Consider verifying discounts and pricing first given reports of high price level and limited offer support.
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Verified Reviewer
I placed an order on Friday it was delivered by doordash left at my door on a dirty hallway floor that had been sprayed by insecticides that morning I called State Street illuminati's to complain and
- Tainted, inedible food from The illuminati's on State Street.
- Delivery by GrubHub left food outside the door on a pesticide-sprayed hallway floor.
I received tainted food from The illuminati's on State Street I placed an order for delivery the delivery service was outsourced to GrubHub the delivery driver left it outside my door on a dirty hallway floor that had just been sprayed with pesticide I was told that it would take 7 to 10 days to reimburse my $54.98 it didn't take him 7 to 10 days to charge my account but now they won't reverse it for 10 days outrageous the food was inedible then I was told by a manager that I needed to call doordash how ridiculous
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