Lotus Traders Reviews

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My Favorite Company for clothing

Almost every year (sometimes more often) I order a batch of Lotus traders skirts, tops and dresses and I am never ever disappointed when they arrive. They wash and wear beautifully and I can honestly say that some of my first purchases from years ago are still going strong. The variety of styles, and fabric is awesome and every year I look forward to seeing what Annie has created next. I have received many compliments on my clothing (even from complete strangers in the grocery store) Lotus Traders have spoiled me for all other clothing. I have attempted to pick something up that looks similar to one of their styles, just because of the long wait time, but every time I do, I wish that I had just waited for the real deal. Keep up the good work! I can not imagine not being your loyal customer.
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ID
#1497582 Review #1497582 is a subjective opinion of poster.
Location
Bradenton, Florida
Product
Lotus Traders Clothing
Reason of review
Beautiful, reasonably priced clothing. Consistently and reliably produced.
New Reviewer

Many Thanks for a Great Business

I have ordered about 25 pieces of clothing from Lotus Traders over the past five years or so. I always order according to the chart of sizes given for each item I purchase. I have NEVER gotten any item that didn't fit; and every item I have has been washed quite a few times with NO shrinkage. There have been several times where delivery has been delayed because I ordered several items at one time (they are made as the order arrives), or because they have had severe weather than threatened the island and were forced to shut down business for a period of time. Every email I have ever sent has been answered directly. Their clothing is well-made, comfortable, is very becoming, wears well, washes well, and worth every penny I have spent. Lotus Traders was out of business for a period of time because Annie, the owner, had serious health issues. Thank God she healed and came back. Her clothing is a blessing to all women of all sizes.
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ID
#1393856 Review #1393856 is a subjective opinion of poster.
Location
Vestal, New York
Product
Lotus Traders Clothing
Pros
  • Every product i have purchased
Reason of review
Good service, great quality, fair pricing, durability, and never being disappointed!
New Reviewer

Do not order from this company, they do NOT stand by their products!

I bought hundreds of dollars worth of dresses from Lotustraders, and the dresses look good when they arrive, but then the dresses completely shrink to the point of child size, and that is with following the companies supplied washing directions! (cold water drip dry) . To make matters worse, they do not stand by their products at all, I was told "too bad" I would not be sent new dresses or reimbursed as they do not stand by what they sell. To top off the insult, they said they "did not appreciate my comments". Imagine that! Do not waste your money. Stay away!
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5 comments
#1663727

I would have to disagree with that assessment. I am still wearing clothing that I have bought from Lotustraders over five years ago. None have shrunk at all.

#1957548
@PissedConsumer1663727

Same here. This is my go-to company for my wardrobe and has been for many years.

Follow washing directions and they never shrink. I even cheat with some of mine and wash them in the washing machine on cold and dry on low knits and they come out perfectly.

#1642325

That's *** I brought my first dress from them. And I've washed mine 5 times to the instructions aka cold wash and it did not shrink a single mm.

You either warm or hot hot washed it, making the elastic shrink.

You can unpick the elastic and replace it. Or just be sad.

#1597176

I don't know what you could be talking about when you say their items do not wash well as I still wear the first item I bought from them close to 20 years ago. NONE of the dresses, tops, pants, etc., which I have purchased from Lotustraders (I have over 100 of their pieces) has EVER shrunk to child size.

I do not believe you are being truthful as I have found from experience I do not need to follow the wash tag simply wash on gentle and delicate dry and have NEVER had any problems. The reason I say I do not believe anything you wrote is the very obvious lies you told about their correspondence. I am Irish born and a ginger at that and have one *** of a temper and shamefully loosed it on Lotustraders once due to the 2 month delay on a few items (not knowing there had been flooding and other natural disasters on the island) and their answer was nothing but APOLOGETIC AND EXTREMELY COURTEOUS. I have since had occasion to write them many times and have NEVER been told "too bad" or "my comments were not appreciated".

On the contrary, I was told they appreciated my feedback even when it was not exactly the nicest thing in the world. I have only had occasion to return one piece and that was because it was too thin and see through in my opinion and it was the second piece in that style I had ordered. The first dress had been black and was not appreciably see through. The second, however, was a pale blue and a little too transparent for my taste.

However, the error was mine as it did mention this in the listing & they took the item back IN SPITE OF THE ERROR BEING MINE AND DID NOT CHARGE ME FOR RETURN SHIPPING. I can not recommend a company more highly than I do lotus traders. Their staff is wonderful, their items beautiful and of wonderful quality. I just stumbled onto this site and find I can not really respect the opinions of anyone who would be so crude as to name the site "Pissed Consumer".

The vulgarity is not necessary and has no place in reviewing a business. Just the fact that I have had such a long and extensive dealing with this company as have many of the friends and relatives who have seen me wearing their items and are now loyal customers themselves. What tipped me off to the fact the above reviewer is not being truthful is her comment regarding correspondence with this company. The only negative I could give is that there is such a long delay from when you order to when you receive your items.

They have problems with weather etc., and items are hand dyed as well as made to order so you can expect to wait up to two months at times to receive an order. I have also received orders in a a couple of weeks so on occasion I have been pleasantly surprised but for the most part you can expect to wait a while to get your order.

#1592154

I have ordered $100s of dollars worth of merchandise from this company. I have NEVER had any issues with them or with any of their items.

My items have been washed and washed and washed because I wear them all the time. Not buying this complaint!

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ID
#1250555 Review #1250555 is a subjective opinion of poster.
Product
Lotus Traders Dress
Reason of review
Bad quality
Loss
$500
Preferred solution
deliver dresses that do not shrink!

Sweatshop Labour

I purchased a few dresses from LotusTrader on Etsy and discovered in horror, before they were sent out, that they were not a small scale provider but a large series of factories based in a part of Indonesia famous for sweatshop labour. I attempted to cancel the order and LotusTraders would not allow me to, forcing me to buy their horrible, mass produced clothes, which after they arrived, were miss stitched, poorly dyed, stinking of chemicals, and weirdly sized. They then lodged a complaint with Etsy about me for leaving a truthful, polite review upon their page. Just terrible, terrible people, with exploitive business practices. I've launched an enquiry with the BBB regarding them. Please do so as well, if you feel wronged by them.
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6 comments
#1642328

You do realize they have probly grown and is why the are selling on the internet and then gone from Etsy and Amazon to their own site. Stop whining that's how companies grow.

#1733236
@PissedConsumer1642328

I believe it would be you're stupid.

#1597181

I would love to see some proof of what you are saying because I have been buying from Lotustraders for almost 20 years and have not found one single allegation you have made to be truthful. I have at least 100 of their pieces, they have been my favorite designer for a long time and I have quite a few friends and family who now buy from them also without a complaint.

I did a little checking with the BBB about your accusation they use "sweatshop labor" and that can be almost defamation. No wonder Lotustraders demanded a retraction and I hope they got it. I am going to write to Etsy myself and tell them Lotustraders request to retract this comment be retracted be honored.

This whole site is nothing but a load of garbage since I see there are only 9 complaints on Lotustraders and they have been around for 30+ years. ALSO, THERE ARE NO COMPLAINTS ON BBB REGARDING SWEATSHOP LABOR AND THEY HAVE AN AAA+ RATING WITH THE BBB.

#1592161

Lotus Traders is located in beautiful Bali. I do not believe they are a sweat shop as this person is trying to make you believe. Annie runs a legitimate business with her family; and the clothes are well-made and will last a very long time, unlike clothing made in China, Hong Kong, Viet Nam and thousands of other places where child labor really is used.

#1386170

This vicious customer is mentally sick. I hate to say but I’m going to say it.

I am so fed up with this And to accuse us of employing children as labor is insulting and disgusting. To my knowledge and I have been coming here for almost 40 years I have not ever seen children involved in the garment industry here on this island of Bali. To accuse such a thing without knowledge is quite unforgivable.

No child labor has ever been involved in anything that I have ever done in my life, to suggest otherwise is simply unbelievable. Annie Shaffer

#1479052
@PissedConsumer1386170

The review said nothing of child labor; they said sweatshop labor which implies low wages, long hours, and poor conditions. YOU mentioned child labor which was likely a subconcious admission on your part. I also don't like seeing mass produced items on Etsy.

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ID
#1123019 Review #1123019 is a subjective opinion of poster.
Product
Lotus Traders Dress
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Full refund

a dress too small not true to size

I emailed them regarding a dress i ordered in the size i wear It was too small. I was told that the order was correct and they do not do refunds unless it is their fault. It was cut too small that is their fault. i responded to them... It is unfortunate that your company does not have a return policy, except on your terms. I feel this is not good customer service and I will never order anything from you again. I will make sure to tell everyone I know to be aware of your company and its ridiculous return policy. I have not heard anything else from them.I have a credit account with sears but i will never order from this company again. Very Dissatisfied customer
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2 comments
#1597191

What in the name of God does having a credit account with Sears have to do with Lotustraders? They do not sell through Sears so I have no idea of who you are talking about.

I have been been buying from Lotustraders for almost 20 years and their ITEMS RUN LARGE. At the time I started buying from them I had an issue with a medication which ballooned my weight to 363 lbs and they were one of the few places I could buy clothing which was flattering (if anything can be at that weight) and reasonable in cost. Having learned the heart medication I was taking was responsible for the weight I had to carry for 2+ years I finally got my doctor to change my medication and the weight came-off as quickly as it went on. I prefer to buy Lotustraders items in onesize as their Medium which is the size I would normally buy has been consistently too BIG.

I have never heard a review claiming Lotustraders was too SMALL. I HAVE NEVER HAD LOTUSTRADERS REFUSE TO TAKE A RETURN. THAT IS RIDICULOUS! I have had to return only a couple of items over the years and one was a dress I found to be too sheer.

I MISSED THE FACT THIS WAS MENTIONED IN THE DESCRIPTION. In spite of the fact it was my error they accepted the return and THEY PAID THE SHIPPING FOR THE RETURN. FYI ~ Lotustraders gives exact measurements for all of their items so if an item you purchased from them was too small then IT WAS YOUR FAULT AND NOT THEIRS! They also request customers take their measurements and compare their measurements to the measurements of the garment so this kind of thing does not happen.

Did you take your own measurements and compare them to the measurements in the listing? I seriously doubt it!

If you react this nastily to a problem with sizing I STRONGLY suggest you do not order anything from China or Germany. You will have a problem if you do not measure yourself for everything you purchase!

#1592162

I have ordered at least 25 pieces of clothing from Lotus Traders. When one orders from them, one MUST go by the chart of measurements they provide for each garment, NOT by the size one wears normally because the sizing doesn't match up to normal sizes.

Each garment size provided by Lotus Traders spans a range of sizes.

It's simple to take one's own measurements and order the appropriate size. I've done it for the past five or so years.

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ID
#1081824 Review #1081824 is a subjective opinion of poster.
Location
New Delhi, Delhi
Product
Lotus Traders Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$62
Preferred solution
Full refund

I really love their clothes.

I have received two orders now from Lotus Traders. Their customer service is very good. Their website says right on it that the orders will take a long time as they only make the items as they are ordered. On both my orders there was an additional delay, but they notified me in plenty of time and included a bonus item to apologise for the delay (a scarf and a beach sarong). They advise when the order is shipped out and follow up and answered all my questions in a timely manner. The clothing itself is beautiful and the sizing is exact according to the measurements in each product listing. The fabrics in their dresses are light and comfortable - perfect for summertime. I'll be able to wear the tops and pants through the winter as well. I'll be buying more from them for sure!
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ID
#1079060 Review #1079060 is a subjective opinion of poster.
Product
Lotus Traders Clothing
Reason of review
Good customer service
New Reviewer

Amazing Company, Excellent customer service! I LOVE LOTUSTRADERS!

My closets are full! I highly recommend this brand! I have been buying lotus clothes for many many years, they always have new styles coming and cater to larger women, my husband loves me in my lotus clothes too! They have changed my life and given me confidence. I also love the batiks, vibrant colors and generous sizing, they clothes are so comfortable. They also carry winter jackets, basic pants and tons of blouse and dresses! I also love the fact that they offer "made to order" items, so I can request alterations if needed. Love Love Love! Everyone else loves my clothes too! Cheers
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ID
#896951 Review #896951 is a subjective opinion of poster.
Product
Lotus Traders Clothing
Reason of review
Good quality

Short Review on May 14, 2016

Shout out to an awesome business. #1 La la love your clothing style. #2 fast response to question before order. #3 great discount on eBay ordering. #4 shipping didn't take half as long as expected. #5. I LOVE My new dresses and jacket/ shawl. #6 I'm yours
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ID
#847902 Review #847902 is a subjective opinion of poster.
Location
Westfield, Wisconsin
Reason of review
Good quality
New Reviewer

Lotus Trader has no idea what customer service is

I was a big fan of Lotus Trader's clothing and had purchased quite a lot of their product. I received one item that must have been packaged while the dye was wet because when I received it is was extremely smelly. I tried contacting their ebay store and received no response so I left neutral feedback explaining my issue. I was contacted and told if I was going to leave neutral feedback they would block me..and they did. Such a poor business plan for keeping your customers. Your company lost my business and I will be blogging about your company's bad policies soon. Potential customers should know how little you care about them.
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5 comments
#1303033

I received my order a little later than I expected but it was well worth the wait! These are such beautifully made Clothes and the Fabric is Gorgeous. I will definitely give their information to my friends....

#850797

My first order with them one of the items had a small mark. I contacted and they sent a replacement straight away. No need to send back the imperfect garment.

whilst communication can be a little slow I have been happy since.

#831144

So where are you shopping now? I love their stuff too.

#818109

Will not order from them

#717859

Thank you for your post. I was about to order with them, but am so glad to do a search on them first. This is one headache diverted!

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ID
#407451 Review #407451 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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Verified Reviewer
New Reviewer

Lotus Traders refused item return when website did not indicate all sales were final

I recently ordered three dresses from Lotus Traders and was not happy with the quality. They weren't even close to the pictures on the website. When I tried to contact them (they don't list a phone # or address so buyer beware) it took me an enormous amount of research. While this issue is still not resolved, I'm going to do what I can to teach this company that they can't treat consumers in this manner. I've filed a complaint with the Better Business Bureau, FTC, Consumer Protection Agency, econsumer.gov, IC3.gov and I have disputed charges with my credit card company. In order to save yourself much disappointment with the look and quality of the clothing, as well as a lot of grief, I suggest that you do not order from this company.
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11 comments
#781859

I find it amusing that Lotus Traders is now advertising via email and has included me in their email advertising after the nightmare I experienced with them. I'm guessing business may not be booming?

Surprise, surprise!

Let me reiterate that I will never do business with this company again and I make sure that those whom I come in contact with do not either. Additionally, in order to save yourself from product disappointment and a whole lot of grief, I suggest that you do NOT order from this company.

I find this completely nonsensical!

Remove me from your mailing list immediately Lotus Traders. Just sayin'

#717861

Thank you for your post. I thought their items looked cute and was about to order a top, until you said that the items don't look like the pictures.

Sounds like they are horrible to deal with, too. Thank you for the heads up!

#718333
@PissedConsumer717861

You truly just saved yourself a lot of grief by not dealing with this company. Glad I could be of help with you making the decision to not order. You would have been so very disappointed with the quality of the items.

#1158799
@PissedConsumer717861

I have ordered many, many items...dresses, pants, skirts, shirts etc and have been absolutely happy!. I get compliments EVERY single time a wear her items and they wash very well. I haven't ordered anything I've been unhappy with.

#713855

Hi, I just made my first purchase from lotus traders. 1) On their ebay and amazon websites, it states that buyers pay for returns unless the item is defective.

2) Although they have offices in the US, I assume they have to pay to bring their products here. I do think their shipping rates are high, especially for multiple items, but since I have no experience with them, and since there's no shipping discount for ordering more, I decided to try one item and see how it goes. I'll resell it if it doesn't fit, rather than pay to return it. 3) My receipt from paypal includes contact info for lotus traders.

So far, so good. Paypal also offers a free buyer complaint resolution service.

#718331
@PissedConsumer713855

I won my dispute against Lotus Traders. My dispute is what prompted this company to inform consumers, via their website, that returns are not accepted unless the item is defective.

Once I started registering complaints with the various consumer fraud outlets, they immediately updated their website to include that information. As far as Paypal's complaint resolution service, I'm hopeful that you never have to use that service because you will be ever so disappointed. I challenge you to successfully contact Lotus Traders using the contact information provided by PayPal.

I'd bet a farm, if I had one, that you won't get a response if you're goal is to return an item for any reason. Just sayin'

#693551

Yes, interesting that items are shipped from CALIFORNIA, but if you want to return something they say "you are required to ship to our address in Bali and the address will be provided with email." There is absolutely no address or phone number that I can find. They claim to make no money on shipping, and yet they cram multiple dresses into a single envelope and charge more than double what they paid FedEx FROM CALIFORNIA ADDRESS.

No way were any of my items MADE TO ORDER, CUSTOM OR SHIPPED FROM BALI as stated several times in their seller information on Amazon.com. NO WAY is their clothing being sold for MUCH LESS THAN RETAIL - not a freaking chance.

#588548

I am happy to report that my credit card company ruled in my favor against Lotus Traders.com. Do not let these companies bully you and beware of companies like this who do not list phone numbers or mailing addresses on their website. I'd also like to add that PayPal was no help whatsoever with resolving this issue and I will never use PayPal again and I suggest that you don't either.

#550506

Don't waste your time ordering from Lotus Traders

#1114507
@Helltotheno

I keep looking at their stuff and decided to check out reviews. Glad I did!

There are a few companies that have pictures of clothing that looks gorgeous! But all the reviews are horrible! Rose warehouse, nastydress, and theres another one that was bad.

Glad I researched ahead of time. I will stick to sewing my own stuff or finding from reputable stores.

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ID
#349387 Review #349387 is a subjective opinion of poster.
Location
Silver Spring, Maryland
Product
Lotus Traders Clothing
Loss
$120

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