Chanelle S Uyn

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 Verified Buyer | map-marker Los Angeles, California
#4548854 
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Tickets Issue

1.0
Los Angeles Zoo And Botanical Gardens - Tickets Issue
I purchased 2 General admission tickets and 1 child admission ticket but did not receive and email, text or a way to print the tickets. The website stated there was an error and rerouted me back to the home page. However $61.00 was taken from my account. I've emailed and called multiple times with no response. Not to mention their customer service is unreliable and not helpful once so ever.
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Loss:
$61
Cons:
  • Unreliable customer service and website purchase issues

Preferred solution: Full refund

User's recommendation: Don't buy tickets online.

Comment
Helpful

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