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Los Angeles Kings

Los Angeles Kings

www.nhl.com
What is your customer experience with Los Angeles Kings?

Los Angeles Kings Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.7 star rating based on 4 customer reviews; sentiment is mostly neutral with mixed experiences noted.

Key Takeaways for Future Customers

  • Check ticket processes and app requirements before attending a game to avoid access issues.
  • Expect variable responses from customer service when following up on promotions, vouchers, or schedules.
  • Search Los Angeles Kings reviews to gauge recent ticketing and support experiences.

Negative Feedback / Risk Areas

  • Frequent customer complaints mention trouble with ticket delivery, virtual assistants, and difficulty reaching support.

Positive Feedback

Some customers report successful resolution for ticketing issues and praise individual staff who helped with online order problems, indicating pockets of good customer service.

View full overview ›

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Show reviews that mention
game item assistant customer ticket department tours cardiff account guess
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Sandra W Jwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Satisfied

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AI Highlights
  • - Trying to get my grandson diagnosed with stage 4 Neuroblastoma at 5 months to see a game.
  • - He is almost 2 and is getting ready to ring the bell.
  • - He would love to see a game if possible.

Trying to get my grandson in to see a game. He was diagnosed with stage 4 neuroblastoma cancer at 5 months old.

He is going to be 2 years old and is getting ready to ring the bell. He would love to see a game and get some much-needed support, if at all possible.

Preferred solution: Tickets to see a game and maybe some merchandise for my grandson who was diagnosed with stage 4 Neuroblastoma Cancer he will be 2 soon and gets to ring the bell next month there are 7 of us anything would be a blessing for him.

User's recommendation: Satisfied

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Honore Fsm
map-marker Los Angeles, California

Didn't receive promotional item with ticket

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Basically sent me to a virtual customer assistant and told me to contact a different department about it.

Preferred solution: Deliver product or service ordered

User's recommendation: Don't even bother.

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Faizah Oug
map-marker Palm Desert, California

Worst company I have dealt with

AI Highlights
  • - Cardiff Tours tickets require signing in to an app.
  • - We are in our 80s and find this process difficult.
  • - We will not attend a Kings game again.

Bad people to deal with all we wanted was to go to the game with the supposed tickets with Cardiff tours now we are supposed to sign in on some app and create an acct. Look we are in our 80s and dont know how to do this anyway guess we will just chock it up to a bad experience and will never go to a Kings game again.

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RON L Lnx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

LA KINGS 5K ticket vouchers

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Contains 1 confidential file for company representatives

My daughter and I ran the Kings 5K. We have not received our ticket vouchers for the games.

How do we get them? What games can they be used for?

Thank you! Ron Lau 310 918 ****

Loss:
$80

Preferred solution: Deliver product or service ordered

User's recommendation: keep trying

View full review
Resolved
Markeeta Rnm

Resolved: Because I'm trying to get some pocket schedules I love hockey and I love the Kings

AI Highlights
  • - Left messages asking to be called back for pocket schedules.
  • - Lives in Arizona and can't get hockey schedules there.
  • - Wants someone to call them.

It's because I have called me for her and left messages and I'm trying to get some pocket schedules for the for the hockey season I want somebody to call me I'd like to have some pocket schedules I live in Arizona and you sure no help can't get any hockey schedules over here it's just it's just Arizona you know and I've lived in Los Angeles for 40 years so I love the Kings I love hockey and I want somebody to call me

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Roger T Nvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great customer service

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She solved the issue I was having buying tickets (FEVO) online, with order not going through (technical issues).

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