Los Angeles Department Of Water And Power
Los Angeles Department Of Water And Power Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Los Angeles Department Of Water And Power has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If at all possible, avoid using LEDWP".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer | Los Angeles, CaliforniaLA DWP And it’s employees are completely unethical and inhumane
Following the death of my father, the LADWP disconnected services. Despite my attempts to gather information and resolve multiple issues while lacking the knowledge and resources to fully grasp the complexity of the situation at hand, I am 2500 miles away from my home and my family and support.
LA DWP seems to think it is acceptable for me to be in a home with water or power. There is no water there is no life. And Customer Service reviews to help me resolve this issue or come to some sort of solution. Despite the fact they have acknowledged that my father is deceased, and he is the owner of the outstanding bill.
They have even put a lien on the estate and probate. I explained to the inspector Kelly Martinez the unique and complex circumstances of dealing with the aftermath of my fathers passing and the deliberate attempts of a woman who is trying to financially prosper through fraudulent activities on my fathers estate. I've been advised by several attorneys not to allow this woman access to my father's home, which is forcing me to stay in the home without utilities, local resources, support or family. I have tried to figure out who they are accountable to, and have talked to Customer Service numerous times.
Only need to get directed back to the inspector Kelly Martinez, who seems to have a grudge or vendetta towards this house my father or me because hes aggressive behavior. Yet, this inspector named Kelly Martinez refuses to put in writing that he will not allow services to be re-established in this home until an over $14,000 bill is paid. What am I supposed to do in this situation? Most customer service advocates that I spoke to you within the LA.
DWP has told me that their policy is outstanding bill of a deceased customer will not carry over to a new tenant or homeowner. But why is it that Im being held responsible and denied basic necessities to survive?. Why is it that policies and procedures differ when it comes to my situation? I cannot get any answers whatsoever.
The denial of access to the basic necessities needed to survive such as water, and electricity, the ability to keep my food, cold the ability to flush toilets or wash myself and the amount of stress, anxiety, and effort it is taking to simply survive while I am dealing with multiple other issues surrounding the death of my father is having a direct impact on my physical emotional and psychological health. I feel as if Kelly Martinez has bullied me.
I feel victimized and I feel violated. Its inhumane to deny these things for an animal let alone a human being.
Preferred solution: I would like to get an apology first and foremost I would like action taken against their employee that has left me feeling bullied and victimized, and I would like to know who to file a formal complaint with
User's recommendation: If at all possible, avoid using LEDWP
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