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Los Angeles Daily News

Los Angeles Daily News

dailynews.com
What is your customer experience with Los Angeles Daily News?

Los Angeles Daily News Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Los Angeles Daily News has 2.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: It has good content, Local news.
    Cons: Subscription services are not good.

  • Recent recommendations regarding this business are as follows: "Just watch the unannounced rate changes and empty script words from customer service".

View full overview ›
Teresa F Wqr

Third day without delivery after paying for subscription on Thursday

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Paid & no delivery for 3 days!!!

Had to call every day & still no delivery !!!

Very upsetting!!!

HAD TO WASTE MY MORNING TIME CALLING

View full review
Pros:
  • Local news

Preferred solution: Price reduction

Resolved
Ken M Kcp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Resolved: Subscription

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Updated by user Dec 26, 2023

Company fixed the issue and I have been provided with apology. Disputed Credit Card

Original review Dec 18, 2023
I am on auto-pay and Daily News Online they keep raising the rate and charging my credit card without my approval. I have not determined what triggers them to raise the rate against their promise.

But it seems like each year I am having to dispute their charge with my credit card, and they keep making the same promise to reset the rate and keep it there. I have told them that I prefer to cancel the service if the rate changes. The customer service reps have a script that does not answer the direct question, whatever it is.

This time they wanted me to wait for the finance department approval to charge me what they already promised. I don't care about their management, finance department or scripts, I just care about them keeping their promise.
View full review
Pros:
  • It has good content
Cons:
  • Subscription services are not good

Preferred solution: Price reduction

User's recommendation: Just watch the unannounced rate changes and empty script words from customer service

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