Los Angeles Daily News
Los Angeles Daily News Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Los Angeles Daily News has a 2.3 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution.
Positive Feedback
Readers praise the publication for good local news content and a valued diversity of products or services.
Negative Feedback / Risk Areas
- Frequent customer complaints about subscriptions, unexpected rate increases and billing on auto-pay.
- Poor customer service scripts that fail to resolve delivery problems and refunds.
- Website and delivery reliability issues leading to missed issues and calls.
Key Takeaways for Future Customers
- Check recent Los Angeles Daily News reviews before subscribing and monitor charges closely.
- Consider payment method options to avoid automatic billing surprises and follow up promptly on delivery.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Los Angeles Daily News has a 2.3 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution.
Positive Feedback
Readers praise the publication for good local news content and a valued diversity of products or services.
Negative Feedback / Risk Areas
- Frequent customer complaints about subscriptions, unexpected rate increases and billing on auto-pay.
- Poor customer service scripts that fail to resolve delivery problems and refunds.
- Website and delivery reliability issues leading to missed issues and calls.
Key Takeaways for Future Customers
- Check recent Los Angeles Daily News reviews before subscribing and monitor charges closely.
- Consider payment method options to avoid automatic billing surprises and follow up promptly on delivery.
Turn one complaint into a collective action
Third day without delivery after paying for subscription on Thursday
Paid & no delivery for 3 days!!!
Had to call every day & still no delivery !!!
Very upsetting!!!
HAD TO WASTE MY MORNING TIME CALLING
- Local news
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Resolved: Subscription
- - Auto-pay raises rates without approval.
- - Rates change yearly; I dispute them.
- - They promise to reset the rate.
- - I would cancel if rates change.
Company fixed the issue and I have been provided with apology. Disputed Credit Card
But it seems like each year I am having to dispute their charge with my credit card, and they keep making the same promise to reset the rate and keep it there. I have told them that I prefer to cancel the service if the rate changes. The customer service reps have a script that does not answer the direct question, whatever it is.
This time they wanted me to wait for the finance department approval to charge me what they already promised. I don't care about their management, finance department or scripts, I just care about them keeping their promise.
- It has good content
- Subscription services are not good
Preferred solution: Price reduction
User's recommendation: Just watch the unannounced rate changes and empty script words from customer service
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