Damaged table

Totally disgusted with the company Zacksons furniture in New Jersey The first Lorts table I received underneath the finish has discolored the owner of the store tried to tell me it was something I did and I only had a table for a short time upon inspection, they realized it was underneath the finish a second table was ordered came in delivered and the rails on the table were set incorrectly and it does not close properly, again the owner of the company was yelling at me that I didn't want the table and was telling me it was my fault, and he would give me a refund to which I didn't want!!, yes I want the table now I'm totally annoyed. Im questioning the quality assurance on your END how could two tables go out and both be defective and everyone seems to be looking at me I will never ever buy another piece of furniture in Zaksons NOR ever buy anything from Lorts! I don't know how this story is going to end. Zacksons is now trying to repair the table I'm sure they've been in contact with you but no one seems to be thinking of me the consumer for all the inconvenience and the harassment! I have now paid for a table that has total imperfection in my house and another table youre trying to repair maybe I should rethink and get my money back and go to a different company how many more tables and how many more repairs are we going to do! Please advise sincerely Jean Meadus

User's recommendation: Don’t buy from zacksons or Lorts.

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ID
#2310802 Review #2310802 is a subjective opinion of poster.
Pros
  • Nice looking furniture
Cons
  • Poor quality
Preferred solution
Let the company propose a solution
New Reviewer

Lorts Furniture Chair Review

Lorts Furniture - Simple Review #1488481093
I own a Lorts dining table and chairs. I would not purchase from them again. The finish on the table has not held up and the rush seats on the chairs are falling apart. Spend your money elsewhere.
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ID
#1015866 Review #1015866 is a subjective opinion of poster.
Product
Lorts Furniture Chair
Reason of review
Bad quality

Lorts custom furniture

I have a home full of Lorts furniture purchased several years ago. My dining table was ordered sight unseen and it is fabulous. We use it daily for breakfast and dinner, I use a wet cloth to wipe it and it looks as great today as the day it was delivered. All of the furniture is beautiful and has held up very well. I have some that was purchased on site and many pieces custom ordered with different finishes and fabrics all of which were just as I expected.
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ID
#805139 Review #805139 is a subjective opinion of poster.
Location
Gilbert, Arizona
Reason of review
Good quality

Lort breakfast room table very disappointing

I recently purchased a Lorts breakfast room table and four chairs sight unseen on the recommendation of a decorator who ordered them from Arizona. The set was extremely expensive, but looks like it is from China or somewhere else in the Far East. I was absolutely shocked beyond belief when I saw how cheap looking the finish was. The table top was very different from the sample, which is solid wood, while the table is obviously a very cheap veneer. An expert who examined the table said the veneer is so thin he cannot risk trying to refinish the top. He said it couldn't possibly be more than 1/16th of an inch thick. The table top doesn't even look like wood. Instead, it looks almost like plastic! Of course the company said I absolutely could not return it.
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ID
#239991 Review #239991 is a subjective opinion of poster.
Location
Laconia, New Hampshire

Lorts Furniture SUCKS

Lorts furniture sucks....the owner Ty lorts and his crack pot management team are a bunch of illiterates operating on sheer stupidity and incompetence....they import junk furniture from china or mexico and then put a cheap *** finish on their junk and sell it as high in stuff screwing the american public....anyone buying this *** supports cheap labor(hiring illegals) and our *** trade laws that send jobs to other countries...Ty lorts and his dad Mike lorts are no more than cheap wanta be corrupt thugs....Ty and all his management team suck ***....*** you Ty!!!!
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4 comments
#624886

You are right, some of Lorts items are made in China if you need proof have a piece that indicates ???.

#605472

It appears that whoever wrote this complaint is a possible digruntle employee!!!!Lorts Furniture has been in business for years and they sell high quality furniture!!!!I hope you get over the fact that you are no longer employed there!!!This goes out to the numbe one fan!!!The reason I say you are disgruntle is becauseyu called the owner by name!So maybe you need to quit :cry crying over being fired!!!

#447814

I too brought some furniture from lorts and was very disappointed, welds on the metal table broke,and the finish was terrible, could not get any service or refund...would not reccomend them to anyone! :(

#157132

Are you friends with 'Number One Fan'?

You need to get your facts straight!! :sigh

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ID
#168217 Review #168217 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

Lorts Furniture in Arizona

Lorts Furniture in arizona claims to sell high in stuff when in fact it is no more than imported junk from china or mexico,and they want to charge 300% mark-up what a joke this place is, the finish is cheap....and most of the time will not be correct....they also employ cheap labor..aka illegals.....i say any one buying this junk would be a supporter of cheap labor(you get what you pay for)and the *** trade laws that send american jobs to other countries...so i recomend not buying this cheap imported over priced junk
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1 comment
#157131

To 'Number One Fan' - Get your facts straight! Lorts is NOT made in China and they DO NOT employ illegals.

:?

ID
#167411 Review #167411 is a subjective opinion of poster.
Location
Louisville, Kentucky

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