Lorna Jane USA
Lorna Jane USA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lorna Jane USA has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Love their clothing.
Cons: Take to long to ship and sent the wrong thing.Recent recommendations regarding this business are as follows: "Don't buy from them they don't have customer service", "Don’t buy they won’t return emails or you can’t call", "Be careful because someone is using their name and is a scam", "Read all the fine print if u can locate it", "Be wary of shipping and receiving".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lorna Jane USA has 1.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Love their clothing.
Cons: Take to long to ship and sent the wrong thing.Recent recommendations regarding this business are as follows: "Don't buy from them they don't have customer service", "Don’t buy they won’t return emails or you can’t call", "Be careful because someone is using their name and is a scam", "Read all the fine print if u can locate it", "Be wary of shipping and receiving".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Ventura, California
I want to talk to someone and no answer, Last time I will buy from you, i need to return teo leggins and I don't have the order number
I need my order number that I didn't find on my emails, how you can feel that you can't talk to a real person and the voicemail is full
User's recommendation: Don't buy from them they don't have customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Wrong order after waiting almost 3 weeks
I was sent the wrong order and yall have made it impossible to get my order fixed. Please send the capris that I ordered thank you.
- Take to long to ship and sent the wrong thing
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy they won’t return emails or you can’t call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newton, Massachusetts
Refunds
I ordered a leather bag and I believe someone is using your name brand cause I cant get any information about delivery
Preferred solution: Full refund
Stratford, Connecticut
Refund
Ive ordered a bag and no delivery status whatsoever, my orders number is 00000046, please note that this store carries your name
User's recommendation: Be careful because someone is using their name and is a scam
Houston, Texas
Customer nonexistent problems with online return attempt and procurement of return label
Phone numbers to reach company on google search are not correct. Email to company same.
No way to contact Lorna Jane USA to process return.
Internet return form online could not be completed order number not designated anywhere on confirming email or on packaging. How do I complete the return of goods?
DonnaStone
User's recommendation: Read all the fine print if u can locate it
Logan, Ohio
Trying to use my gift card
Absolutely *** nothing. Couldnt get anyone to answer my question.
What a joke of a company. Hope this company reads this review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Where is my order? Order # USA000109317
On September 2, 2022 I ordered and paid for an order. It has not been shipped.
I cannot get any information from Lorna Jane. No telephone calls are answered.
The "chat" feature on customer service doesn't work. I need information or I will cancel my payment with my credit card company.
- Love their clothing
Preferred solution: Deliver product or service ordered
User's recommendation: Be wary of shipping and receiving
Can find a gift card
I paid for a $25 gift card.
I never received an email and my friend either.
Lorna Jane though withdrew my money
Preferred solution: Full refund
Pittsburgh, Pennsylvania
Return
Poor customer service. Nobody even answered the phone. There could have been a recorded message at the very least.
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