Customer nonexistent problems with online return attempt and procurement of return label

Lorna Jane USA - Customer nonexistent problems with online return attempt and procurement of return label
Lorna Jane USA - Customer nonexistent problems with online return attempt and procurement of return label
Lorna Jane USA - Customer nonexistent problems with online return attempt and procurement of return label
Phone numbers to reach company on google search are not correct. Email to company same. No way to contact Lorna Jane USA to process return. Internet return form online could not be completed order number not designated anywhere on confirming email or on packaging. How do I complete the return of goods? DonnaStone

User's recommendation: Read all the fine print if u can locate it.

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ID
#4371694 Review #4371694 is a subjective opinion of poster.
Location
Houston, Texas

Trying to use my gift card

Absolutely *** nothing. Couldnt get anyone to answer my question. What a joke of a company. Hope this company reads this review
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ID
#4303773 Review #4303773 is a subjective opinion of poster.
Location
Logan, Ohio

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Verified Reviewer
New Reviewer

Where is my order? Order # USA000109317

On September 2, 2022 I ordered and paid for an order. It has not been shipped. I cannot get any information from Lorna Jane. No telephone calls are answered. The "chat" feature on customer service doesn't work. I need information or I will cancel my payment with my credit card company.

User's recommendation: Be wary of shipping and receiving.

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ID
#4017437 Review #4017437 is a subjective opinion of poster.
Pros
  • Love their clothing
Loss
$63
Preferred solution
Deliver product or service ordered
New Reviewer

Can find a gift card