Lord And Taylor
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDidn't received merchandis and don't want to chat
- Get item with great price
- Did not request signature on package
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am outraged my order from Lord and Taylor is...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkIt’s hard to get customer service
User's recommendation: A number where you can talk to someone
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Terrible costumer services
Company fixed the issue and I have been provided with apology.
- No easy return
Preferred solution: Full refund
User's recommendation: Bad service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fair Lawn, New JerseyCUSTOMER SERVICE IS HORRIBLE
User's recommendation: STAY AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order wasn’t delivered and I can’t reach anyone!
Preferred solution: Deliver product or service ordered
User's recommendation: Do not purchase from this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Charlotte, North CarolinaI didn’t get to talk to anyone about my order. I would like someone to contact me about my purchase! I am not pleased!
Order Not Received
User's recommendation: DO NOT SHOP FROM THIS WEBSITE!!
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Verified ReviewerExchange issue
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI bought a dress for 237.00 I returned the dress the day after receiving it I requested a refund and have not heard from there There is no correct number to reach them or there is no live chat avai
- Does not communicate with customer at all
Preferred solution: Full refund
User's recommendation: Do not shop with them No communication
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Verified Reviewer | Delray Beach, FloridaMiss priced item
User's recommendation: Don’t buy on line if you can’t reach costumer service!
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Verified ReviewerWill not refund my money
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst online place to order
- Only cons
- When you buy online do not get the stuff you loose your money
Preferred solution: Full refund
User's recommendation: No no nope don’t buy on this website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFRAUD
- Fraud
Preferred solution: Full refund
User's recommendation: Don't ever shop here waste of time and money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing item in package
- Good deals
- Terrible customer service
Preferred solution: Deliver product or service ordered
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Hi Leny, We apologize for the inconvenience caused. Unfortunately, we don't have your order details.
Please share your Order details & Email address so will be able to assist you. Alternatively, you can reach out to us on - help@***.com Best, L&T Team