Lord And Taylor
Reviews and Complaints
Order already received
Preferred solution: Full refund
User's recommendation: Información about return
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaDefective item I received
Preferred solution: Full refund
User's recommendation: I don’t have a recommendation for any other customers I’m not satisfied with this defective item
Can not contact with anyone from lord and Taylor customer service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong Order
Preferred solution: Deliver product or service ordered
User's recommendation: Do not order from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Castle Rock, ColoradoTerrible customer service
Preferred solution: Full refund
User's recommendation: Avoid this company
Return item need label
Preferred solution: Full refund
I did not review based on the fact that I could not get through by telephone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI attempted to return an item and needed a shipping label. There was no customer service number that was active. The attempts to reach them through email which was listed on the website over two month
- Name brand
- Not receiving merchandise
- Untimely response
Preferred solution: Full refund
User's recommendation: Don’t buy from them.
MANY ISSUES TWO DIFFERENT ORDER NUMBERS
User's recommendation: AT THIS POINT NO, SIMPLY BECAUSE YOU CANNOT BE REACHED BY PHONE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkOrder placed on their ad in Facebook
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy from L&T
Do not order from this company! It’s a scam! Ordered merchandise, never received it, can’t track it, customer service phone lines go nowhere. Have contacted my credit card company For investigation.
Preferred solution: Full refund
User's recommendation: DO Not order from this company, it’s a scam!
All incorrect customer service phone numbers
- No valid customer service number
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Stamford, ConnecticutTrying to us gift card on line order! Not accepted!
Preferred solution: To use my gift card on line for God sakes!
User's recommendation: Answer customer questions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tallahassee, FloridaCannot contact them
Preferred solution: Contact about return.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nottingham, MarylandChristmas Gifts Returns
- Now suck
- Refund problems
- No returns and no customer service
Preferred solution: Full refund
User's recommendation: Do not order from this store
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