Roz P Hei

Product not deliverd. No responses to emails, I want my full refund back from loopy Aura

I ordered a particular product, which has not been delivered to me, I have contacted this useless Loopy Aura Co on a number of occasions with no response. I want a full refund of my order. Oder No:LPA81057 #LPA0584**** Tracking No:RU66899****NL. You can not tell customers to track their order and then abdicate your responsibility when orders don't arrive. Customers pay your salaries, you can not treat them as badly as you do. Loopy Aura you are responsible for the order untill customers receive the order that they have paid for
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Loss:
$22

Preferred solution: Full refund

Roz P

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Verified Reviewer

No responses to mails

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Updated by user Aug 13, 2021

I will be lucky if I get a response from them, I either want my product or I want a refund. hat simple

Original review Aug 13, 2021
Ordered a product never received, No response to e mails.STAY AWAY FORM THIS CO.Its really bad when you think you are doing your customers a favour by responding to them..... SHOCKING!!!Custo
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Loss:
$18
Cons:
  • Shocking service
  • Loopy aura feeelilike they are doing customers a favour
  • Think they are not responsible for their delivery any more

Preferred solution: Deliver product or service ordered

Emily L Kcd

Completely dissatisfied with product

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I purchased a bra and it is of the poorest quality. I could not even get it to maintain its shape before I put it on. I have never seen such garbage. Now I am being told that I cannot get a refund. Do not buy from this company!!! I never ever write reviews but felt compelled to do so.
View full review
Loss:
$22
Cons:
  • No refunds and poor material
  • Products are garbage and they offer no refus

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THIS COMPANY AT ALL!!

Emily K Rvo

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Verified Reviewer

Damaged product with no resolution.

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I'm sure this is not a common occurrence that companies just get away with right? The item I ordered came damaged so after a lot of back and forth, they offered me 15% refund. When I told them I don't accept that offer, they said they would give me a full refund but I would have to ship it back to their headquarters in Hong Kong out of pocket. I'm in Texas, I'd be paying more to ship it back than I would be getting as a refund.
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Loss:
$42

Preferred solution: Full refund

User's recommendation: It's cute but is it worth taking the risk?

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Mar 7, 2022

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David Afremov
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