Anonymous
map-marker Wallington, Sutton

Not got delivery

My delivery was between 1pm & 2pm today Ive messaged them but Im being ignored I want to know where my delivery is and no one is telling me
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User's recommendation: Not recommended

Anonymous
map-marker New York, New York

Baggage claim

I didnt get refund for the baggage although flight got cancelled due to the bad weather condition. They just want to refund flight ticket. So I want my refund back from the baggage too. Also they didnt email me regarding the cancellation of the flight. They didnt rebooked any flight for me.
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User's recommendation: I won’t recommend look up fare

Kerwin U

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Updated by user Nov 02, 2022

They suck

Updated by user Nov 02, 2022

They ***

Updated by user Nov 02, 2022

An F for service

Original review Nov 02, 2022
Thought loss people at Lookupfare.com Suck they help me by taking my$343 credit for a ticket I already for and charge me $160 to change my flight and put it in another name, instead of giving me my $343 credit to buy another ticket for only $205, they not only kept my money. But also charged me that $160, they also kept the balance of my ticket. This agency sucks and should be sued also with these Shiraz airline that refuse to give you back your money.
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User's recommendation: Stay away from these rip-off artist, never, ever use any of these agencies. F them all!!!!!!

Phyillicia J
map-marker Colchester, Vermont

To cancel

I want to cancel my flight and no one is answering the phone the number listed on the website doesnt even work. This company is fraudulent and I will be reporting it to the Better Business Bureau
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Loss:
$390

Preferred solution: Full refund

User's recommendation: DO NOT USE THIS COMPANY

Leidy I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

HORRIBLE

I wish I could give 0 reviews on this “agency”. It’s true he worst service I’ve ever used. When I first booked the flight, they called me so that “ I could get a seat assigned”. Since I didn’t get my confirmation email after booking the flight, as usual, I thought this was a scam. After I called my bank to cancel the transaction because I never got the confirmation email, I finally got it. After that, I had a huge problem because my second last name wasn’t included in the ticket, these people had me calling Iberia because “based on their policies” they couldn’t do anything to change/add my second last name. That was a lie, I called Iberia and they said they couldn’t do anything because the ticket had been bought by a third party (cheapflights.com). At this point, I was very disappointed i was not only going to miss my vacation, but also loose my money. Plus, lookup fare kept telling me to call them back in 4 hours, in 8 hours, in 10 hours call after call and I was stupid to keep waisting my time in this scammers. They never got it resolved, but told me my only option was to book a new flight and then, I would get reimbursement of my money. *** NO. How would I know i was going to get my money back? Now, I’m waiting to see if my bank can do anything about this, all I can say is PLEASE don’t use this website. You can also deals through justfly.com or websites with better reviews. These people would yell at you and try to make you believe it’s your fault they’re stealing your money.
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Loss:
$516
Cons:
  • Fact that i feel i was scammed
  • Awful customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

Wilhelmina H

BE AWARE OF THIS ON LINE COMPANY! VERY BAD EXPERIENCE