Long Home Products

My experience with Long Roofing started out well but did not end up well. I had the salesperson come to my house. He was very nice and quoted me a price of $40,000. People had been telling me that the cost of a new roof was anywhere between $30,000 and $40,000 so I gave him a deposit. I told him that I could not do the roof immediately, he said it was fine. A couple of weeks go by, and I am beginning to wonder $40,000 seemed to be a bit much. I call the sales guy and he start peddling backwards. At the beginning of the conversations to follow the first price was $40,000 and then it was $30,000 and then $20,000. How in the world can a company go from $40,0000 to. $20,000. I feel that this is unethical and taking advantage of the consumer. I am a single woman who just purchased a house. I dont have a lot of cash. I never thought I would be taken for a ride, but I was. I could not have the roof done immediately. The sales guy said it was not a problem. A salesperson called me twice a week asking for a date to do the roof, then once a week. I told her I would call her. Well, LONG ROOF certainly did leave a sour taste in my mouth, dealing with this company was very upsetting. I no longer wanted to do business with them and wanted my deposit returned. I was bullied and lied to. LONG told me that I couldn't have my deposit back because they already pull permits (I later found out, they did NOT pull permits). They also told me that they order products to do my roof. My roof did not call for any outrageous product. They were using what they sell and had in stock, and they could put the asphalts shingles back into their inventory. I feel that NOT returning my deposit is unfair. My deposit means more to me than a big business-like LONG Roofing. I am learning quite quickly NOT to do business with LONG Roofing. This company is after the almighty dollar. LONG is not respectful of the consumer, especially women. They are so concerned with keeping my deposit that they lied to me, bullied me, and were extremely rude to me. If LONG ROOFING wanted to salvage any integrity, they should return my deposit. This whole situation with LONG ROOFING has been unethical and not professional to the consumer at all.